Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Feb 19 2014

URGENT: Emergency Migration of lnx8-u.securehostdns.com Starting Now

We are migrating the lnx8-u.securehostdns.com shared linux server on an urgent basis, as a major criticality has been found with the database storage engine.

Migration Description: During this time, we will be migrating data and sites to a new and powerful server with better hardware.

Migration Date: Migration has already started.

Migration Time: The migration would expectedly be completed by tomorrow 7 PM.

There will be no data loss during this period, still we request you not to upload anything on the server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, there may be a downtime of 3 to 4 hrs.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Please be patient and support us in our endeavor of serving you with better hardware.

Resolved Issues
Feb 17 2014

Emergency Server maintenance on Feb 17th, 2014

We are doing emergency server maintenance as we are facing issue in RAID controller of the server. We have to perform this emergency maintenance as we are facing the issue from 8:00PM today.

Maintenance Description: Database services will be down.

Upgradation Date: Feb 17th, 2014.

Time: The changes will start on Monday Feb 17th, 2014, 11:00 PM IST and would expectedly be completed by Tuesday Feb 18th, 2014, 1:00 AM IST.

Expected Downtime: We are expecting downtime of equal to or less than 2 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance window. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of maintenance process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thank you in anticipation of your co-operation and support.

Resolved Issues
Feb 14 2014

Name Server IPs for Lnx36.securehostdns.com Changed

We are changing Name Server IPs for Lnx36.securehostdns.com server.  There will be no downtime during the process.

  • If you are using ZNet server’s name server,  then you don’t need to update anywhere.
  • If you are using your private/child name servers, then you need to change Name server IPs at your domain registrars control panel with following:

    ns61.znetindia.com  208.115.203.98   change with IP  69.162.109.74
    ns62.znetindia.com  208.115.203.99   change with IP  69.162.109.75
    ns91.znetindia.com  208.115.203.98   change with IP  69.162.109.74
    ns92.znetindia.com  208.115.203.99   change with IP  69.162.109.75

Please be patient and support us in our endeavour of serving you with better technology & hardware.

Resolved Issues
Feb 14 2014

Name Server IPs for Lnx25.securehostdns.com Changed

We are changing Name Server IPs for Lnx25.securehostdns.com server.  There will be no downtime during the process.

  • If you are using ZNet server’s name server,  then you don’t need to update anywhere.
  • If you are using your private/child name servers, then you need to change Name server IPs at your domain registrars control panel with following:
    ns81.znetindia.com:  74.63.229.130   change with IP  64.31.12.10
    ns82.znetindia.com:  74.63.229.131   change with IP  64.31.12.11
    ns51.znetindia.com:  74.63.229.130   change with IP  64.31.12.10
    ns52.znetindia.com:  74.63.229.131   change with IP  64.31.12.11

Please be patient and support us in our endeavour of serving you with better technology & hardware.

Resolved Issues
Feb 14 2014

Lnx25.securehostdns.com will have new shared IP as “64.31.12.11” after Midnight

This is in reference to the announcement made earlier today regarding Name Server IPs of Lnx25.securehostdns.com being changed.

Lnx25.securehostdns.com will have new shared IP as “64.31.12.11” after Midnight. If you are using A records for website/ftp/mail then change it from IP 74.63.229.131 to “64.31.12.11”.  This is the case when you are using private/child name servers  and not  ZNet name servers. Customers using ZNet name servers need not make any update.

The network maintenance will take only 2 to 4 hours and there will be no downtime with sites/mail in this task. However, some network fluctuations or latency may be experienced during the timeperiod of IP change.

Please be patient and support us in our endeavour of serving you with better technology & hardware.

Resolved Issues
Feb 14 2014

Lnx36.securehostdns.com will have new shared IP as “69.162.109.75” after Midnight.

This is in reference to the announcement made earlier today regarding Name Server IPs of Lnx36.securehostdns.com  being changed.

Lnx36.securehostdns.com  will have new shared IP as “69.162.109.75” after Midnight. If you are using A records for website/ftp/mail then change it from IP 208.115.203.99 to “69.162.109.75”  This is the case when you are using private/child name servers  and not  ZNet name servers. Customers using ZNet name servers need not make any update.

The network maintenance will take only 2 to 4 hours and there will be no downtime with sites/mail in this task. However, some network fluctuations or latency may be experienced during the timeperiod of IP change.

Please be patient and support us in our endeavour of serving you with better technology & hardware.

Resolved Issues
Feb 7 2014

Migration Completion of Resellerplesk6 Server. Need to Make Specified Changes.

The migration of Resellerplesk6 server has been completed successfully and all the services are running fine.

If you are using our hosting name servers, then there’s no need to do anything from your end.

Old-

nsp12.securehostdns.com           50.23.221.76

nsp13.securehostdns.com           50.23.221.77

New-

nsp12.securehostdns.com           208.115.228.253

nsp13.securehostdns.com           208.115.228.254

But if you are using own child name servers, then you have to point your name servers on new IP addresses that were provided in the last mail and announcement.