Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Oct 22 2014

ZNetLive Chat and Phone Support Unavailable from 23/10/2014 to 24/10/2014

 

ZNetLive wishes you a Very Happy Diwali!

This is to inform you that ZNetLive  Phone Support will be unavailable from 23/10/2014  to 24/10/2014 .

Chat and Ticket based support will be functional with a resolution time of 2 hours. Any inconvenience is sincerely regretted.

 

 

 

Resolved Issues
Sep 19 2014

Phone & Chat Support Unavailable On 20th September, 2014 from 14:00 hrs. to 23:00 hrs

This is to inform you that our phone and live chat support systems will not be available on 20th September, 2014 from 14:00 hrs to 23:00 hrs IST in the wake of an annual event at ZNetLive.

Note: In case of any urgent issue or query, you can contact us through our ticket support system. Chat support will again become available from 23:00 hrs.

Thanking you in anticipation of your patience and support.

Resolved Issues
Sep 12 2014

Urgent: Servers Not Accessible Publicly Due to Network Issue

This is to inform you that we are facing some network issue from our Data Center and due to this, some servers are not accessible publicly. Our technical team is working steadfastly to find the root cause and will resolve it as soon as possible.

Meanwhile, you are requested to be patient and bear with us. We will update you once the issue has been rectified.

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Our Network Engineers are working as quickly as possible to fully resolve the issue. It may take some more time.

Time : 10:10 PM

Resolved Issues
Aug 14 2014

Availability of Only Chat & Ticket Support on 15th August, 2014

This is to inform you that on account of the Independence day on 15th Aug, 2014, only CHAT and Ticket support would be available.

Note: CALL Support will remain unavailable full day on 15th Aug, 2014.

Any inconvenience caused is deeply regretted.

Thank You for your co-operation and patience.

Resolved Issues
Aug 4 2014

Urgent: Emergency Maintenance on PleskIDC3 Server today

This is to inform you that an emergency maintenance is being performed on PleskIDC3(103.247.98.250) server due to hard disk errors.

Concerned Senior System Admins are working to resolve the issue as quickly as possible.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 4th August, 2014.
Maintenance Time: The maintenance is already in progress.

We will update you once the issue has been rectified.
Please be patient and support us in our endeavor of serving you with better hardware.

Resolved Issues
Aug 2 2014

Urgent: Emergency Maintenance on Plesk IDC2 Server today

This is to inform you that an emergency maintenance needs to be performed on Plesk IDC2 server today.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 2nd August, 2014.
Maintenance Start Time : 8:30 PM
Maintenance End Time : 9:30 PM

Maintenance Duration : 1 hour

Note: All services will be down during this maintenance.

Thank you for your patience.

Resolved Issues
Aug 2 2014

Urgent: Emergency Maintenance on Web IDC4 Server today

This is to inform you that an emergency maintenance needs to be performed on Web IDC4 server today.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 2nd August, 2014.
Maintenance Start Time : 8:30 PM
Maintenance End Time : 9:30 PM

Maintenance Duration : 1 hour

Note: All services will be down during this maintenance.

Thank you for your patience.

Resolved Issues
Aug 2 2014

Urgent: Emergency Maintenance on Web IDC3 Server today

This is to inform you that an emergency maintenance needs to be performed on Web IDC3 server today.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 2nd August, 2014.
Maintenance Start Time : 8:30 PM
Maintenance End Time : 9:30 PM

Maintenance Duration : 1 hour

Note: All services will be down during this maintenance.

Thank you for your patience.

Resolved Issues
Aug 2 2014

Urgent: Emergency Maintenance on Reseller India Server today

This is to inform you that an emergency maintenance needs to be performed on Reseller India server today.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 2nd August, 2014.
Maintenance Start Time : 8:30 PM
Maintenance End Time : 9:30 PM

Maintenance Duration : 1 hour

Note: All services will be down during this maintenance.

Thank you for your patience.

Resolved Issues
Jul 31 2014

Urgent: Emergency Maintenance on Web 05 Server today

This is to inform you that an emergency maintenance needs to be performed on Web 05 server.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 31st July, 2014.
Maintenance Time: 7:00 PM to 7:45 PM IST.

Thank you for your patience.

Resolved Issues
Jul 29 2014

Phone Support Unavailable till Next Update

This is to inform you that we are facing some issues with our phone connections and so our phone support will not be available for some time. We are trying to get the issue resolved as soon as possible.

However, in case of any issues or queries, you can contact us through our live chat and ticket support system. Our support staff is available for you round the clock through these systems.

We will update you as soon as our phone support becomes available. Please keep checking the Announcements section of your member panel or znetlivestatus.com for further updates.

Resolved Issues
Jun 7 2014

Urgent: Emergency Maintenance on Hyper V7 Server today

This is to inform you that an emergency maintenance needs to be performed on Hyper V 7 (Base Machine) server due to Hard Disk errors . Concerned Senior System Admins are already working to resolve the issue as quickly as possible.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 7th June, 2014.
Maintenance Time: The maintenance is already in progress.

We will update you once the issue has been rectified.

Please be patient and support us in our endeavor of serving you with better hardware.

Resolved Issues
May 14 2014

Emergency Maintenance In Progress on linuxindia.securehostdns.com

This is to inform you that an emergency maintenance needs to be performed on linuxindia.securehostdns.com server due to file system corruption. Concerned Senior System Admins are working to resolve the issue as quickly as possible.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 14th May, 2014.

Maintenance Time: The maintenance is already in progress.

We will update you once the issue has been rectified.

Please be patient and support us in our endeavor of serving you with better hardware.

Resolved Issues
May 6 2014

Urgent Maintenance of znetlive.com/ manage.znetlive.com Sites Today from 10:00 PM to 11:00 PM IST

This is to inform you that we are going to have an urgent maintenance for znetlive.com/manage.znetlive.com sites in order to provide you with better ZNET services, networks and an overall better experience. During maintenance hours, ZNET sites would not be available/accessible. The schedule of the maintenance is as per the given time frame:

Maintenance Window:

Date : 6th May 2014.
Time : 10:00 PM to 11:00 PM IST.

We regret any inconvenience caused due to this maintenance.

Keep visiting announcement section or znetlivestatus.com for further updates!
Thank you in anticipation of your co-operation and support.

In case of any queries , please contact us at support@znetlive.com.