Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Nov 21 2016

.EU Registry Maintenance Notice: Wednesday, 23rd November 2016

A maintenance will be carried out by .EU Registry as per the schedule mentioned below:

Maintenance Details:

Date: Wednesday, 23rd November, 2016

Time:  5:30 AM IST to 1:30 AM IST (12.00 AM GMT to 8:00 AM GMT)

Duration: 8 Hours

During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look-ups for .EU domain names.

Please note that domains which have already been registered and are functional(resolving to destination pages), will continue to function as normal.

Please reach out to the Support Team in case of any queries.

Resolved Issues
Nov 19 2016

Migration of Reselleplesk7 server from Tuesday, November 29th, 2016 to Wednesday, November 30th, 2016.

This is to inform you that one of our servers- Resellerplesk7  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Tuesday, 29th November, 2016

Upgradation Time: The migration will start on, Tuesday, November 29th, 2016, at 10:00 PM IST and will be completed by Wednesday, November 30th, 2016, till 6 AM IST. 

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –   74.63.254.221, 74.63.254.222

New DNS server IP: –   202.66.173.48, 202.66.173.49

Website IP:

Old IP          :    74.63.254.221

New IP        :    202.66.173.49

Database connection String:

MYSQL hostname  :          resellerPlesk7.securehostdns.com or localhost

MSSQL hostname    :          Sqlplesk2.securehostdns.com

Mail Server settings :

Email server               :   mail.yourdomainname   or   Pleskmail7.securehostdns.com

New IP :  202.66.173.50

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

================================================

Update-1   :  Activity reschedule due to some technical issues.

 

Update- 2 :

The migration activity is rescheduled.

Scheduled Date: Wednesday, 28th December, 2016 to Thursday, 29th December, 2016.

Scheduled Time: 10:00 PM IST – 6:00 AM IST

Resolved Issues
Nov 19 2016

Migration of Web-08 server from Sunday, November 27th, 2016 to Monday, November 28th, 2016.

This is to inform you that one of our servers- Web-08  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, 27th November, 2016

Upgradation Time: The migration will start on, Sunday, November 27th, 2016, at 8:00 PM IST and will be completed by Monday, November 28th, 2016, till 1:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    69.162.107.83

New website IP:   202.66.173.46

Database connection String:

MYSQL hostname  :          web-08.znetlive.in

MSSQL2008R2          :          sharedmssql3.znetindia.net,1234

Mail Server settings :

Email server  :         mail.yourdomainname   or   Sharedmail2.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  3 – 5 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 19 2016

Migration of Resellermail mail server from Sunday, November 27th, 2016 to Monday, November 28th, 2016.

This is to inform you that one of our servers- Resellermail is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, 27th November, 2016

Upgradation Time: The migration will start on, Sunday, November 27th, 2016, at 10:00 PM IST and will be completed by Monday, November 28th, 2016, till 6:00 AM IST. 

Upgradation Description: During this activity, server hardware and IP pool will change and email services will remain inaccessible.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: If you are not using our hosting name servers then you have to update mail server IP in your DNS server when migration start  :

Old Mail server IP:    74.63.254.215

New Mail server IP: –   202.66.173.41

For configure outlook or other email client use : mail.domainname or bsqlmail-u.securehostdns.com

Important: Do not use IP address for configure outlook and other email client.

Expected Downtime:  5 – 7 hours. 

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 19 2016

Migration of MailMx mail server from Saturday, November 26th, 2016 to Sunday, November 27th, 2016.

This is to inform you that one of our servers- Mailmx is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, 26tNovember, 2016

Upgradation Time: The migration will start on, Saturday, November 26th, 2016, at 10:00 PM IST and will be completed by Sunday, November 27th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, server hardware and IP pool will change and email services will remain inaccessible.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: If you are not using our hosting name servers then you have to update mail server IP in your DNS server when migration start  :

Old Mail server IP:    69.162.107.87

New Mail server IP: –   202.66.173.37

For configure outlook or other email client use : mail.domainname or mail.znetindia.net

Important: Do not use IP address for configure outlook and other email client.

Expected Downtime:  5 – 7 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 19 2016

Migration of Bwindows123 server from Saturday, November 26th, 2016 to Sunday, November 27th, 2016.

This is to inform you that one of our servers- Bwindows123  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, 26th November, 2016

Upgradation Time: The migration will start on, Saturday, November 26th, 2016, at 8:00 PM IST and will be completed by Sunday, November 27th, 2016, till 1 AM IST. 

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –   216.245.194.164, 216.245.194.166

New DNS server IP: –   202.66.173.34, 202.66.173.35

Website IP:

Old IP          :    216.245.194.165

New IP        :    202.66.173.35

Database connection String:

MYSQL hostname  :          bwindowsmysql.securehostdns.com

MSSQL hostname    :          bsql.securehostdns.com,1433    (MSSQL2005)

bsql.securehostdns.com,1533    (MSSQL2008)

Mail Server settings :

Email server      :         mail.yourdomainname   or   bsqlmail-u.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  3-5 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 19 2016

Migration of reseller server-blnx3.securehostdns.com : Monday, 21st November, 2016 to Friday, 25th November, 2016 .

This is to inform you that one of our Reseller server- blnx3.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Monday, 21st November, 2016.

Upgradation Time: The migration will start on Monday, 21st November, 2016  and will be completed by Friday, 25th November, 2016 .

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Expectations from you:

If you are using IP for FTP, Mail & Outlook, then please change it to  103.35.165.183.

If you are using name servers other than blinuxns5.securehostdns.com, blinuxns6.securehostdns.com for your websites, then please make the  following changes in your DNS file:

domain.com               A          103.35.165.184

www.domain.com                  A          103.35.165.184

ftp.domain.com                      A          103.35.165.184

mail.domain.com                    A          103.35.165.184

If you are using blnx3.securehostdns.com name servers (blinuxns5.securehostdns.com, blinuxns6.securehostdns.com), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

blinuxns5.securehostdns.com              103.35.165.169

blinuxns6.securehostdns.com              103.35.165.149

Important: There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel >    Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavour of serving you with the best in class services.

Resolved Issues
Nov 16 2016

Migration of Reselleplesk8 server from Friday, November 25th, 2016 to Saturday, November 26th, 2016.

This is to inform you that one of our servers- Resellerplesk8  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Friday, 25th November, 2016

Upgradation Time: The migration will start on, Friday, November 25th, 2016, at 10:00 PM IST and will be completed by Saturday, November 26th, 2016, till 6 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –   216.144.243.37, 216.144.243.38

New DNS server IP: –   202.66.173.30, 202.66.173.31

Website IP:

Old IP          :    216.144.243.40

New IP        :    202.66.173.31

Database connection String:

MYSQL hostname  :          resellerPlesk8.securehostdns.com or localhost

MSSQL2008R2       :          Sqlplesk3.securehostdns.com,1533

Sqlplesk3.securehostdns.com,1234

Mail Server settings :

Email server              :    mail.yourdomainname   or   Pleskmail8.securehostdns.com

New IP :  202.66.173.32

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

————————-

 

Update-1 : Due to some technical issues migration not completed last night and currently services running from old server.  We have rescheduled migration today evening.

Resolved Issues
Nov 16 2016

Migration of database server SQLplesk3 server from Thursday, November 24th, 2016 to Friday, November 25th, 2016.

This is to inform you that one of our servers- SQLplesk3  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Thursday, 24th November, 2016

Upgradation Time: The migration will start on, Thursday, November 24th, 2016, at 10:00 PM IST and will be completed by Friday, November 25th, 2016, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below hostname for connect to your database then you do not need to update anything from your end.

SQL hostname

MSSQL2012               :          Sqlplesk3.securehostdns.com,1234

Note : If you are using IP address instead of hostname then please update connection string before migration.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 16 2016

Migration of Web-12 server from Wednesday, November 23rd, 2016 to Thursday, November 24th, 2016.

This is to inform you that one of our servers- Web-12  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Wednesday, 23rd November, 2016

Upgradation Time: The migration will start on, Wednesday, November 23rd, 2016, at 11:30 PM IST and will be completed by Thursday, November 24th, 2016, till 3:30 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    208.115.215.211

New website IP: –   202.66.173.26

Database connection String:

MYSQL hostname  :          web-12.znetlive.in:3309

MSSQL2008R2      :          sharedmssql4.znetindia.net,1234

Mail Server settings :

Email server        :    mail.yourdomainname   or   Sharedmail3.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  2 – 4 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 16 2016

Migration of Web-11 server from Wednesday, November 23rd, 2016 to Thursday, November 24th, 2016.

This is to inform you that one of our servers- Web-11  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Wednesday, 23rd November, 2016

Upgradation Time: The migration will start on, Wednesday, November 23rd, 2016, at 11:00 PM IST and will be completed by Thursday, November 24th, 2016, till 3:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    216.144.243.42

New website IP: –   202.66.173.23

Database connection String:

MYSQL hostname  :          web-11.znetlive.in:3309

MSSQL2008R2      :          sharedmssql4.znetindia.net,1234

Mail Server settings :

Email server       :     mail.yourdomainname   or   Sharedmail3.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  2 – 4 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 16 2016

Migration of Web-10 server from Sunday, November 20th, 2016 to Monday, November 21st, 2016.

This is to inform you that one of our servers- Web-10  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, 20th November, 2016

Upgradation Time: The migration will start on, Sunday, November 20th, 2016, at 11:00 PM IST and will be completed by Monday, November 21st, 2016, till 3:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    64.31.44.12

New website IP:    202.66.173.17

Database connection String:

MYSQL hostname  :          web-10.znetlive.in:3309

MSSQL2008R2      :          sharedmssql4.znetindia.net,1234

Mail Server settings :

Email server  :  mail.yourdomainname   or   Sharedmail3.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  2 – 4 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 16 2016

Migration of database server MSSQL-MYSQL4 server from Saturday, November 19th, 2016 to Sunday, November 20th, 2016.

Update: Re-scheduled

This is to inform you that one of our servers- MSSQL-MYSQL4  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, 19th November, 2016

Upgradation Time: The migration will start on, Saturday, November 19th, 2016, at 10:00 PM IST and will be completed by Sunday, November 20th, 2016, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below hostname for connect to your database then you do not need to update anything from your end.

SQL hostname

MSSQL2012               :          sharedmssql4.znetindia.net,1234

Note : If you are using IP address instead of hostname then please update connection string before migration.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Update: Due to some technical limitations, the activity couldn’t completed within time frame of schedule. Hence we are re-scheduling this activity. The new schedule is:

Monday 21st, Nov 2016 at 10:00 PM to till 6:00 AM on Tuesday 22nd Nov, 2016.

Resolved Issues
Nov 15 2016

Migration of SharedMail2 server from Friday, November 19th, 2016 to Saturday, November 19th, 2016.

Update: Rescheduled

This is to inform you that one of our servers- SharedMail2 is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Friday, 18th November, 2016

Upgradation Time: The migration will start on, Friday, November 18th, 2016, at 10:00 PM IST and will be completed by Saturday, November 19th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, server hardware and IP pool will change and email services will remain inaccessible.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: If you are not using our hosting name servers then you have to update mail server IP in your DNS server when migration start  :

Old Mail server IP:      63.143.47.121

New Mail server IP:    202.66.173.12

For configure outlook or other email client use : mail.domainname or sharedmail2.securehostdns.com

Important: Do not use IP address for configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

Update: We had tried to complete the migration but due to some technical limitations, we couldn’t perform this activity within time frame of the schedule taken hence we are again re-scheduling this activity on Tuesday 22th Nov, 2016 at 10:30 PM IST and it is expected to be completed by 6:30 AM on Wednesday 21th Nov, 2016.