Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Dec 21 2016

Migration of database server SQLplesk2 from Tuesday, December 27th, 2016, to Wednesday, December 28th, 2016.

This is to inform you that one of our servers- SQLplesk2  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Tuesday, 27th December, 2016

Upgradation Time: The migration will start on, Tuesday, December 27th, 2016, at 10:00 PM IST and will be completed by Wednesday, December 28th, 2016, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below hostname for connect to your database then you do not need to update anything from your end.

SQL hostname

MSSQL2008R2 : Sqlplesk2.securehostdns.com

Note : If you are using IP address instead of hostname then please update connection string before migration.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 21 2016

Migration of SharedMail server from Friday, December 23rd, 2016, to Saturday, December 24th, 2016.

This is to inform you that one of our servers- SharedMail is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Friday, 23rd December, 2016

Upgradation Time: The migration will start on, Friday, December 23rd, 2016, at 10:00 PM IST and will be completed by Saturday, December 24th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware and IP pool as well as email services will remain inaccessible.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: If you are not using our hosting name servers then you have to update mail server IP in your DNS server when migration starts:

Old Mail server IP:       64.31.61.67

New Mail server IP: –   202.66.173.72

For configure outlook or other email client use : mail.domainname or sharedmail.securehostdns.com

Important: Do not use IP address for configure outlook and other email client.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 9 2016

Software upgradation activity for shared server Student-u.securehostdns.com from 10th December, 2016 to 11th December, 2016.

This is to inform you that we are going to upgrade cPanel/WHM software with latest patches along with OS in our Shared Server “Student-u.securehostdns.com” to provide you with better performance.

Upgradation Date: Saturday, 10th December, 2016

Upgradation Time: The migration will start on, Saturday, 10th December, 2016 at 6:00 PM IST and will be completed by Sunday, 11th December, 2016 till 01:00 AM IST.

 Upgradation Description: During this activity, we will be migrating the data and sites to a new server having latest cPanel/WHM. IP address and Name servers remain same.

After upgradation, new server will have following software:

cPanel/WHM version: 11.60

Php version: 5.5, 5.6 and 7.0 (ie multi-php version)

MySQL version: 5.6

cPanel SSL (powered by Comodo)

Expectations from you: After upgradation activity, please check your website or application functionality and update us by raising a ticket, if you will face any issue.

 Important: There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

 Expected Downtime: As such, there will be 15-30 minutes downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 6 2016

Migration of MSSQL-MYSQL3 database server from Sunday, December 18th, 2016 to Monday, December 19th, 2016.

This is to inform you that one of our servers- MSSQL-MYSQL3  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Thursday, 18th December, 2016

Upgradation Time: The migration will start on, Sunday, December 18th, 2016, at 10:00 PM IST and will be completed by Monday, December 19th, 2016, till 5:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below connection string in your code then you do not need to update anything at your end.

Database connection String:

MSSQL          :           sharedmssql3.znetindia.net,1234

Important: Do not use your old IP addresses in database connection string.  During and after the migration, use the above connection strings in your code.

Expected Downtime:  5 – 7 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

First Update:-

We have postponed the migration activity scheduled for this week, due to the severe cyclone at Chennai coast. We were facing internet speed issue during the beginning of the migration activity, as cyclone Vardah has crippled different services and has impacted network services too.

We will update you about our next migration schedule, shortly via second update.

 

Second Update:-

The migration activity is rescheduled.

Scheduled Date: Wednesday, 21st December, 2016 to Thursday, 22nd December, 2016

Scheduled Time: 10:00 PM IST – 6:00 AM IST

 

Third Update:-

Migration activity failed due to some technical issues and we reschedule activity tonight.

Scheduled Date: Thursday, 22nd December, 2016 to Friday, 23rd December, 2016

Scheduled Time: 10:00 PM IST – 6:00 AM IST

 

Resolved Issues
Dec 5 2016

Migration of MSSQL-MYSQL2 database server from Thursday, December 15th, 2016 to Friday, December 16th, 2016.

This is to inform you that one of our servers- MSSQL-MYSQL2  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Thursday, 15th December, 2016

Upgradation Time: The migration will start on, Thursday, December 15th, 2016, at 10:00 PM IST and will be completed by Friday, December 16th, 2016, till 5:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below connection string, then you do not need to update anything at your end.

Database connection String:

MSSQL2005              :           sharedmssql.znetindia.net,1234

MSSQL2008              :           sharedmssql.znetindia.net,1235

Important: Do not use your old IP addresses in database connection string.  During and after the migration, use the above connection strings as per your database created in your hosting control panel.

Expected Downtime:  5 – 7 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

First Update:-

We have postponed the migration activity scheduled for this week, due to the severe cyclone at Chennai coast. We were facing internet speed issue during the beginning of the migration activity, as cyclone Vardah has crippled different services and has impacted network services too.

We will update you about our next migration schedule, shortly via second update.

Second Update:-

The migration activity is rescheduled.

Scheduled Date: Tuesday, 20th December, 2016 to Wednesday, 21st December, 2016.

Scheduled Time: 10:00 PM – 5:00 AM

Third Update:-

The migration activity is completed successfully.

 

 

Resolved Issues
Dec 5 2016

Migration of Web-09 server from Saturday, December 17th, 2016 to Sunday, December 18th, 2016.

This is to inform you that one of our servers- Web-09  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, December 17th, 2016

Upgradation Time: The migration will start on, Saturday, December 17th, 2016, at 10:00 PM IST and will be completed by Sunday, December 18th, 2016, till 5:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed Website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    208.115.207.112

New website IP:   202.66.173.68

Database connection String:

MYSQL hostname      :          web-09.znetlive.in

MSSQL2008R2          :          sharedmssql3.znetindia.net,1234

Mail Server settings :

Email server: mail.yourdomainname or Sharedmail2.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  5 – 7 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

First Update:-

We have postponed the migration activity scheduled for this week, due to the severe cyclone at Chennai coast. We were facing internet speed issue during the beginning of the migration activity, as cyclone Vardah has crippled different services and has impacted network services too.

We will update you about our next migration schedule, shortly via second update.

 

Second Update:-

The migration activity is rescheduled.

Scheduled Date: Thursday, 22nd December, 2016 to Friday, 23rd December, 2016.

Scheduled Time: 10:00 PM IST – 3:00 AM IST

Resolved Issues
Dec 5 2016

Migration of Web-07 server from Friday, December 16th, 2016 to Saturday, December 17th, 2016.

This is to inform you that one of our servers- Web-07  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Friday, November 16th, 2016

Upgradation Time: The migration will start on, Friday, December 16th, 2016, at 10:00 PM IST and will be completed by Saturday, December 17th, 2016, till 5:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed Website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    208.115.207.103

New website IP:   202.66.173.63

Database connection String:

MYSQL hostname      :          web-08.znetlive.in

MSSQL2008R2          :          sharedmssql3.znetindia.net,1234

Mail Server settings :

Email server: mail.yourdomainname or Sharedmail2.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  5 – 7 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

First Update:-

We have postponed the migration activity scheduled for this week, due to the severe cyclone at Chennai coast. We were facing internet speed issue during the beginning of the migration activity, as cyclone Vardah has crippled different services and has impacted network services too.

We will update you about our next migration schedule, shortly via second update.

 

Second Update:-

The migration activity is rescheduled.

Scheduled Date: Wednesday, 21st December, 2016.

Scheduled Time: 8:00 PM IST – 11:30 PM IST.

Resolved Issues
Dec 5 2016

Migration of Web-06 server from Wednesday, December 14th, 2016 to Thursday, December 15th, 2016.

This is to inform you that one of our servers- Web-06  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Wednesday, 14th December, 2016

Upgradation Time: The migration will start on, Wednesday, December 14th, 2016, at 10:00 PM IST and will be completed by Thursday, December 15th, 2016, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed Website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    69.162.78.206

New Website IP:   202.66.173.58

Database connection String:

MYSQL hostname      :          web-06.znetlive.com

MSSQL2008R2          :          sharedmssql.znetindia.net,1234

MSSQL2008R2          :          sharedmssql.znetindia.net,1235

Mail Server settings :

Email server: mail.yourdomainname or Sharedmail2.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  3 – 5 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

First Update:-

We have postponed the migration activity scheduled for this week, due to the severe cyclone at Chennai coast. We were facing internet speed issue during the beginning of the migration activity, as cyclone Vardah has crippled different services and has impacted network services too.

We will update you about our next migration schedule, shortly via second update.

Second Update:-

The migration activity is rescheduled.

Scheduled Date: Tuesday, 20th December, 2016.

Scheduled Time: 9:00 PM – 11:30 PM

Third Update:

The migration has been completed successfully.

Resolved Issues
Dec 5 2016

Migration of Web-05 server from Tuesday, 13th December, 2016 to Wednesday, 14th December, 2016.

This is to inform you that one of our servers- Web-05  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Tuesday, 13th December, 2016

Upgradation Time: The migration will start on, Tuesday, December 13th, 2016, at 10:00 PM IST and will be completed by Wednesday, December 14th, 2016, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    208.115.207.107

New website IP:   202.66.173.54

Database connection String:

MYSQL hostname      :          web-05.znetindia.net:3309

MSSQL2008R2          :          sharedmssql.znetindia.net,1234

MSSQL2008R2          :          sharedmssql.znetindia.net,1235

Mail Server settings:

Email server: mail.yourdomainname or Sharedmail.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

First Update:-

We have postponed the migration activity scheduled for this week, due to the severe cyclone at Chennai coast. We were facing internet speed issue during the beginning of the migration activity, as cyclone Vardah has crippled different services and has impacted network services too.

We will update you about our next migration schedule, shortly via second update.

Second Update:-

The migration activity is rescheduled.

Scheduled Date: Tuesday, 20th December, 2016.

Scheduled Time: 7:00 PM – 11:00 PM

Third Update:

The migration has been completed successfully.

 

Resolved Issues
Nov 21 2016

.EU Registry Maintenance Notice: Wednesday, 23rd November 2016

A maintenance will be carried out by .EU Registry as per the schedule mentioned below:

Maintenance Details:

Date: Wednesday, 23rd November, 2016

Time:  5:30 AM IST to 1:30 AM IST (12.00 AM GMT to 8:00 AM GMT)

Duration: 8 Hours

During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look-ups for .EU domain names.

Please note that domains which have already been registered and are functional(resolving to destination pages), will continue to function as normal.

Please reach out to the Support Team in case of any queries.

Resolved Issues
Nov 19 2016

Migration of Reselleplesk7 server from Tuesday, November 29th, 2016 to Wednesday, November 30th, 2016.

This is to inform you that one of our servers- Resellerplesk7  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Tuesday, 29th November, 2016

Upgradation Time: The migration will start on, Tuesday, November 29th, 2016, at 10:00 PM IST and will be completed by Wednesday, November 30th, 2016, till 6 AM IST. 

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –   74.63.254.221, 74.63.254.222

New DNS server IP: –   202.66.173.48, 202.66.173.49

Website IP:

Old IP          :    74.63.254.221

New IP        :    202.66.173.49

Database connection String:

MYSQL hostname  :          resellerPlesk7.securehostdns.com or localhost

MSSQL hostname    :          Sqlplesk2.securehostdns.com

Mail Server settings :

Email server               :   mail.yourdomainname   or   Pleskmail7.securehostdns.com

New IP :  202.66.173.50

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

================================================

Update-1   :  Activity reschedule due to some technical issues.

 

Update- 2 :

The migration activity is rescheduled.

Scheduled Date: Wednesday, 28th December, 2016 to Thursday, 29th December, 2016.

Scheduled Time: 10:00 PM IST – 6:00 AM IST

Resolved Issues
Nov 19 2016

Migration of Web-08 server from Sunday, November 27th, 2016 to Monday, November 28th, 2016.

This is to inform you that one of our servers- Web-08  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, 27th November, 2016

Upgradation Time: The migration will start on, Sunday, November 27th, 2016, at 8:00 PM IST and will be completed by Monday, November 28th, 2016, till 1:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    69.162.107.83

New website IP:   202.66.173.46

Database connection String:

MYSQL hostname  :          web-08.znetlive.in

MSSQL2008R2          :          sharedmssql3.znetindia.net,1234

Mail Server settings :

Email server  :         mail.yourdomainname   or   Sharedmail2.securehostdns.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  3 – 5 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 19 2016

Migration of Resellermail mail server from Sunday, November 27th, 2016 to Monday, November 28th, 2016.

This is to inform you that one of our servers- Resellermail is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, 27th November, 2016

Upgradation Time: The migration will start on, Sunday, November 27th, 2016, at 10:00 PM IST and will be completed by Monday, November 28th, 2016, till 6:00 AM IST. 

Upgradation Description: During this activity, server hardware and IP pool will change and email services will remain inaccessible.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: If you are not using our hosting name servers then you have to update mail server IP in your DNS server when migration start  :

Old Mail server IP:    74.63.254.215

New Mail server IP: –   202.66.173.41

For configure outlook or other email client use : mail.domainname or bsqlmail-u.securehostdns.com

Important: Do not use IP address for configure outlook and other email client.

Expected Downtime:  5 – 7 hours. 

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Nov 19 2016

Migration of MailMx mail server from Saturday, November 26th, 2016 to Sunday, November 27th, 2016.

This is to inform you that one of our servers- Mailmx is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, 26tNovember, 2016

Upgradation Time: The migration will start on, Saturday, November 26th, 2016, at 10:00 PM IST and will be completed by Sunday, November 27th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, server hardware and IP pool will change and email services will remain inaccessible.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: If you are not using our hosting name servers then you have to update mail server IP in your DNS server when migration start  :

Old Mail server IP:    69.162.107.87

New Mail server IP: –   202.66.173.37

For configure outlook or other email client use : mail.domainname or mail.znetindia.net

Important: Do not use IP address for configure outlook and other email client.

Expected Downtime:  5 – 7 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.