We would like to update you that we are currently facing file system issue on our reseller server name: Plesk-14. Our maintenance team is currently working on this actively to resolve the issue asap.
During this maintenance, you may face down time or fluctuations in the availability of the services.
The impact level of this is critical and it has impacted on Websites, Mail, MySQL DB services, Plesk Panel Services. Though client’s website, mail and database data is secured and safe as it is placed on another separate drive.
Currently we are expecting this to resolve in next 3-4 hours.
We request you to please keep checking this post for further updates.
Our helpdesk is fully staffed on phone, chat and tickets.
Thanks for your cooperation.
Update-1: 3:08 PM: We are expecting it to take more time around next 2-3 hours. Kindly bear with us.
Update-2: 5:30 PM: Currently all services are resumed and we are monitoring it further. You can also check your services and let us know if you face any issue. Though you may face some slow performance issue on which we are still active.
Update-3: 25/03/2017 at 3:17 PM: We are still getting issues regarding performance and we are working on it. It is assumed to take more 24-36 hours.
Update-4: Issue resolved.