This is to inform you that one of our servers- Resellerplesk4 is being upgraded with better hardware in order to provide you with better performance and a more stable network.
Upgradation Date: Saturday, 24th December, 2016
Upgradation Time: The migration will start on, Saturday, December 24th, 2016, at 10:00 PM IST and will be completed by Sunday, December 25th, 2016, till 6:00 AM IST.
Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.
Expectations from you:
If you are using our hosting name servers then you should not do any changes from your side.
Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:
Name server IP :
Old DNS server IP: – 18.104.22.168, 22.214.171.124
New DNS server IP: – 126.96.36.199, 188.8.131.52
Old IP : 184.108.40.206
New IP : 220.127.116.11
Database connection String:
MYSQL hostname : resellerPlesk4.securehostdns.com or localhost
MSSQL2008R2 : Sqlplesk.securehostdns.com,1533 ; Sqlplesk.securehostdns.com,1433
Mail Server settings :
Email server : mail.yourdomainname or resellermail4.securehostdns.com
New IP : 18.104.22.168
Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.
Expected Downtime: 6 – 8 hours.
Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.
Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.
Update: 2: Due to some technical issues, the migration was un-successful. We have reverted the settings and will share the migration plan in next update.
Update: 3: We have re-scheduled this activity on 30.12.2016 on same time slot.
Re-schedules details are:
Time: The migration will start on, Friday, December 30th, 2016, at 10:00 PM IST and will be completed by Saturday, December 31st 2016, till 6:00 AM IST.