This is to inform our customers that we have scheduled Operating system change and migration activity of our Reseller server “blynx7.cloudhostdns.net“. Currently our server has CentOS 7 which will be EOL next year.

Impact server: blynx7.cloudhostdns.net

Schedule date and time: 12th May 2023 from 8:30 PM IST to 11:30PM IST

Note: The new server hostname will be “blnx3.securehostdns.com” but the dns name servers and A records IP will remain same. So, if you are using server hostname “blynx7.cloudhostdns.net” in outlook setting, we will request you to change it to “blnx3.securehostdns.com” after the migration activity.

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

• As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of April 2023.
• Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
• These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Best practices for server security:

– How to open or close ports using Iptables on Linux?

– How to open or close ports on Windows Firewall?

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in April 2023.

Click here to download the details of Windows Patches released in April 2023.

This is to inform our customers that we have scheduled Operating system change and migration activity of our “racknap.com“ website. Currently our server has CentOS 7 which will be EOL next year.

Impact website: racknap.com

Schedule date and time: 28th April 2023 from 10:00 AM IST to 02:00 PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@racknap.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

This is to inform our customers that we have scheduled Operating system change and migration activity of our Reseller server “blinux-u.securehostdns.com“. Currently our server has CentOS 7 which will be EOL next year.

Impact server: blinux-u.securehostdns.com

Schedule date and time: 28th April 2023 from 8:30 PM IST to 11:30PM IST

Note: The new server hostname will be “blnx3.securehostdns.com” but the dns name servers and A records IP will remain same. So, if you are using server hostname “blinux-u.securehostdns.com” in outlook setting, we will request you to change it to “blnx3.securehostdns.com” after the migration activity.

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

• As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of March 2023.
• Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
• These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Best practices for server security:

– How to open or close ports using Iptables on Linux?

– How to open or close ports on Windows Firewall?

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in March 2023.

Click here to download the details of Windows Patches released in March 2023.

This is to inform our customers that we have urgent migration activity of our shared server “lnxind3.cloudhostdns.net“ due to hard disk issue.

Impact server: lnxind3.cloudhostdns.net

Schedule date and time: 28th March 2023 from 8:00 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

This is to inform our customers that we are performing financial year end processes on the system. During this activity, following URLs will remain inaccessible: ZNetLive Marketplace, ZNetLive Customer Control Panel, RackNap Marketplace, and RackNap Customer Control Panel.

However, it will not impact any of our customers’ services.

Maintenance Timeline: Friday, 31 March 2023 (11:45 P.M) to Saturday, 1 April 2023 (1:00 A.M)

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period.

Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, our customers can also call us at (91) 141 4070666.

This is to inform our customers that we have scheduled Operating system change and migration activity of our Reseller server “Blynx4.securehostdns.com“. Currently our server has CentOS 7 which will be EOL next year.

Impact server: Blynx4.securehostdns.com

Schedule date and time: 24th March 2023 from 8:00 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

• As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of February 2023.
• Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
• These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Best practices for server security:

– How to open or close ports using Iptables on Linux?

– How to open or close ports on Windows Firewall?

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in February 2023.

Click here to download the details of Windows Patches released in February 2023.

This is to inform our customers that we have scheduled Operating system change and migration activity of our Reseller server “blnx3.securehostdns.com“. Currently our server has CentOS 7 which will be EOL next year.

Impact server: blnx3.securehostdns.com

Schedule date and time: 10th March 2023 from 8:00 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

This is to inform our customers that we have scheduled Operating system change and migration activity of our shared server “lnx36.securehostdns.com“. Currently our server has CentOS 7 which will be EOL next year.

Impact server: lnx36.securehostdns.com

Schedule date and time: 3rd March 2023 from 8:00 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

This is to inform our customers that we have scheduled migration of our shared servers “lnx9.cloudhostdns.net” and “lnx7sg-u.securehostdns.com” to new server having CloudLinux OS.
Currently both servers have operating system (CentOS7) which will be EOL next year.

Impact servers: lnx9.cloudhostdns.net and lnx7sg-u.securehostdns.com

Schedule date and time: 24th February 2023 from 7:30 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

This is to inform our customers that we have scheduled Operating system change and migration activity of our shared server “lnx25.securehostdns.com“. Currently our server has CentOS 7 which will be EOL next year.

Impact server: lnx25.securehostdns.com

Schedule date and time: 16th February 2023 from 6:30 PM IST to 8:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

This is to inform our customers that we have urgent disk activity in our shared server “lnxind3.cloudhostdns.net“.

Impact server: lnxind3.cloudhostdns.net

Schedule date and time: 9th February 2023 from 7:30 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.