Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Jan 10 2018

Urgent Maintenance Activity on MSSQL-MYSQL3 Server: Wednesday, January 10, 2018

This is to inform you that we are performing an urgent maintenance activity on MSSQL-MYSQL3 server as we are facing some RAID alerts related to one disk.

Activity start time : 3:30 PM Wednesday, January 10, 2018

Duration : 3-4 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

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Update1 : Time – 11:00 AM, Thursday 11-January 2018

Server was working fine whole night but again creating issue so our team is working on it. You may face some connectivity issue with database server.

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Update2 : Time – 11:30 AM, Thursday 11-January 2018

Issue resolved and all services back online.

 

Resolved Issues
Jan 10 2018

Scheduled Network Maintenance Activity at Noida DC : Friday,12 January, 2018.

This is to inform you that we have scheduled a network maintenance activity at our Noida Facility on below mentioned time and date. This maintenance is required to add more capacity to our infrastructure and avoid unscheduled breakdown and downtime which will therefore, help us to provide you with better services.

Scheduled Maintenance Date: Friday, 12th January, 2018

Scheduled Maintenance Time: 10:00 PM to 7:00 AM

Expectation from your end : If you have setup any network drive connection between server (VPS/Dedicated Servers) or NAS backup drive(VPS/Dedicated Server) then, please verify its connectivity after completing the activity.

During this maintenance window, there is no complete downtime but you may face network fluctuation during the activity. Please do not update on the server during the scheduled activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

Resolved Issues
Jan 9 2018

Urgent Maintenance Activity on SharedMail2 Server: Tuesday, January 9, 2018

This is to inform you that we are performing an urgent maintenance activity on SharedMail2 server as we are facing some RAID alerts related to one disk.

Activity start time : 10:30 PM Monday, January 9, 2018

Duration : 3-4 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

Resolved Issues
Jan 9 2018

Urgent Maintenance Activity on SharedMail Server: Tuesday, January 9, 2018

This is to inform you that we are performing an urgent maintenance activity on SharedMail server as we are facing some RAID alerts related to one disk.

Activity start time : 6:15 PM Monday, January 9, 2018

Duration : 3-4 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

Resolved Issues
Jan 8 2018

Urgent Maintenance Activity on MSSQL-MYSQL5 Server: Monday, January 8, 2018

This is to inform you that we are performing an urgent maintenance activity on MSSQL-MYSQL5 server as we are facing some RAID alerts related to one disk.

Activity start time : 11:45 PM Monday, January 8, 2018

Duration : 3-4 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

Resolved Issues
Jan 8 2018

Urgent Maintenance Activity on SharedMail-4 Server: Monday, January 8, 2018

This is to inform you that we are performing an urgent maintenance activity on SharedMail-4 server as we are facing some RAID alerts related to one disk.

Activity start time : 07:30 PM Monday, January 8, 2018

Duration : 2-3 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

Resolved Issues
Jan 8 2018

Urgent Maintenance Activity on SharedMail-3 Server: Monday, January 8, 2018

This is to inform you that we are performing an urgent maintenance activity on SharedMail-3 server as we are facing some RAID alerts related to one disk.

Activity start time : 05:00 PM Monday, January 8, 2018

Duration : 2-3 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

scheduled upgradation activity featured image
Jan 8 2018

Windows security and patch updates for the month of December 2017

As part of their monthly security update releases, Microsoft has released Windows critical patches for the month of December 2017.

This mail is with regards to the newly released security patches by Microsoft for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note: Click here to download  the details of Windows Patches released in December 2017.

Resolved Issues
Jan 6 2018

Urgent Maintenance Activity on Resellerplesk7 Server: Monday, January 8, 2018

This is to inform you that we are performing an urgent maintenance activity on Resellerplesk7 server as we are facing some RAID alerts related to one disk.

Activity start time : 01:30 PM Mondaty, January 8, 2018

Duration : 1-2 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

Resolved Issues
Jan 6 2018

Urgent Maintenance Activity on Resellerplesk5 Server: Saturday, January 6, 2018

This is to inform you that we are performing an urgent maintenance activity on Resellerplesk5  server as we are facing some RAID alerts related to one disk.

Activity start time  :  12:20 PM  Saturday, January 6, 2018

Duration : 2-5 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

 

 

Resolved Issues
Jan 5 2018

Urgent Maintenance Activity on Plesk-15 Server: Friday, January 5, 2018

This is to inform you that we are performing an urgent maintenance activity on Plesk-15 server as we are facing some RAID alerts related to one disk.

Activity start time  :  11:40 PM  Friday, January 5, 2018

Duration : 2-3 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

Resolved Issues
Jan 5 2018

Urgent Maintenance Activity on Web-13 Server: Friday, January 5, 2018

This is to inform you that we are performing an urgent maintenance activity on Web-13 server as we are facing some RAID alerts related to one disk.

Activity start time  :  10:00 AM  Friday, January 5, 2018

Duration : 2-3 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and unde

Resolved Issues
Jan 5 2018

Urgent Maintenance Activity on IDMAIL04 Server: Friday, January 5, 2018

This is to inform you that we are performing an urgent maintenance activity on IDMAIL04 server as we are facing some RAID alerts related to one disk.

Activity start time  :  8:00 AM  Friday, January 5, 2018

Duration : 2-3 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

Resolved Issues
Jan 5 2018

Urgent Maintenance Activity on Web-15 Server: Friday, January 5, 2018

This is to inform you that we are performing an urgent maintenance activity on Web-15 server as we are facing some RAID alerts related to one disk.

Activity start time  :  8:00 AM  Friday, January 5, 2018

Duration : 2-3 hours.

Our helpdesk is fully staffed on phone, chat and tickets, we will address your queries over there.

We apologize for any inconvenience caused to you. Thanks for your patience and understanding.

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