Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Mar 26 2024

ZNetLive Site, RackNap Site, and Customer Control Panels to remain inaccessible on 31st March 2024 for financial year end activities.

This is to inform our customers that we are performing maintenance activity on the system. During this activity, the following URLs will remain inaccessible: ZNetLive Marketplace, ZNetLive Customer Control Panel, RackNap Marketplace, and RackNap Customer Control Panel.

However, it will not impact any of our customers’ services.

Maintenance Timeline: Sunday, 31 March 2024 (11:45 P.M IST) to Monday, 1 April 2024 (1:00 A.M IST)

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period.

Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, our customers can also call us at (91) 141 4070666.

Resolved Issues
Jan 8 2019

cPanel and Windows critical patch updates for the month of December 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of December 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

Please do not ignore these notifications as they consist of important update alerts. These updates are also a defense against the TCP SYN Flooding Attacks which are patched in updates, only. So we recommend you to get your system updated.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note: Click here to download  the details of Windows Patches released in December 2018.
           Click here to download  the details of cPanel Patches released in December 2018.

Resolved Issues
Dec 19 2018

Migration of INDIANIDC-02 server from Friday, 21st December, 2018 to Saturday, 22nd December, 2018.

This is to inform you that one of our servers- INDIANIDC-02 is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Friday, 21st December, 2018

Upgradation Time: The migration will start on Friday, 21st December, 2018, at 10:00 PM IST and will complete by Saturday 22nd December, 2018, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing server hardware as well as IP pool.

Expected Downtime: 3 – 5 hours.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Clients who pointed their websites via A-records from other DNS servers need to update A-record of websites:

Old Website IP : 103.247.98.244

New Website IP : 202.66.174.236

Database connection String:

MYSQL hostname : IDCMySQL2.znetlive.com:3309

MSSQL2008R2 : IDCSQL2.znetlive.com,1234

Mail Server settings :

Email server: mail.yourdomainname or IDCMail2.znetlive.com

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Update:1 Due to some technical issues migration is rescheduled at 8PM 22nd Dec 2018.

Resolved Issues
Dec 14 2018

Urgent Server maintenance Notice : Friday,14 December, 2018.

This is to inform you that we are facing storage issue with the server “lnx25.securehostdns.com”,due to which server is going down frequently. To resolve the issue, we will perform urgent maintenance, tonight.

Maintenance Date : Friday, 14th December 2018 to Saturday, 15th December, 2018

Maintenance Time 10.00 P.M.IST to 7:00 A.M. IST

Important: There will be no data loss during this process, but your websites will remain unavailable during this maintenance.

Communication Plan: Our helpdesk will be fully functional and staffed during the activity. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of the maintenance process.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

scheduled upgradation activity featured image
Dec 7 2018

cPanel and Windows critical patch updates for the month of November 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of November 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

Please do not ignore these notifications as they consist of important update alerts. These updates are also a defense against the TCP SYN Flooding Attacks which are patched in updates, only. So we recommend you to get your system updated.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in November 2018.
Click here to download  the details of cPanel Patches released in November 2018.

scheduled upgradation activity featured image
Nov 6 2018

cPanel and Windows critical patch updates for the month of October 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of October 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

Please do not ignore these notifications as they consist of important update alerts. These updates are also a defense against the TCP SYN Flooding Attacks which are patched in updates, only. So we recommend you to get your system updated.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in October 2018.

Click here to download  the details of cPanel Patches released in October 2018.

Resolved Issues
Sep 12 2018

Scheduled Upgradation Activity on ZNetLive Site, Admin and Customer Panel on Wednesday,12th September, 2018

This is to inform you that an upgradation activity has been scheduled for ZNetLive site (https://www.znetlive.com/), Admin Panel and Member Panel (https://manage.znetlive.com) in order to provide you with better support and services.

During this activity, the site, member and admin portals will remain inaccessible.

However, it will not impact any of your services.

Maintenance Window Details :

Activity Date: Wednesday, 12th September , 2018.

Activity Time : 10:00 P.M.  to 11:45 P.M .

We regret any inconvenience caused due to this maintenance.

Keep visiting your announcement section or http://znetlivestatus.com for further updates!

Thank you in anticipation of your co-operation and support.

scheduled upgradation activity featured image
Sep 7 2018

cPanel and Windows critical patch updates for the month of August 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of August 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in August 2018.
Click here to download  the details of cPanel Patches released in August 2018.

Resolved Issues
Aug 7 2018

cPanel and Windows critical patch updates for the month of July 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of July 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note: 

Click here to download  the details of Windows Patches released in June 2018.
Click here to download  the details of cPanel Patches released in June 2018.

Resolved Issues
Aug 3 2018

Scheduled Upgradation Activity on ZNetLive Site, Admin and Customer Panel on Friday, 3rd August, 2018

This is to inform you that an upgradation activity has been scheduled for ZNetLive site (https://www.znetlive.com/), Admin Panel and Member Panel (https://manage.znetlive.com) in order to provide you with better support and services.

During this activity, the site, member and admin portals will remain inaccessible.

However, it will not impact any of your services.

Maintenance Window Details :

Activity Date: Friday, 3rd August , 2018.

Activity Time : 10:00 P.M.  to 11:45 P.M .

We regret any inconvenience caused due to this maintenance.

Keep visiting your announcement section or http://znetlivestatus.com for further updates!

Thank you in anticipation of your co-operation and support.

Resolved Issues
Jul 6 2018

cPanel and Windows critical patch updates for the month of June 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of June 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note: 

Click here to download  the details of Windows Patches released in June 2018.
Click here to download  the details of cPanel Patches released in June 2018.

Resolved Issues
Jul 3 2018

Scheduled Upgradation Activity on ZNetLive Site, Admin and Customer Panel on Tuesday, 3rd July, 2018

This is to inform you that an upgradation activity has been scheduled for ZNetLive site (https://www.znetlive.com/), Admin Panel and Member Panel (https://manage.znetlive.com) in order to provide you with better support and services.

During this activity, the site, member and admin portals will remain inaccessible.

However, it will not impact any of your services.

Maintenance Window Details :

Activity Date: Tuesday, 3rd July , 2018.

Activity Time : 10:00 P.M.  to 11:30 P.M .

We regret any inconvenience caused due to this maintenance.

Keep visiting your announcement section or http://znetlivestatus.com for further updates!

Thank you in anticipation of your co-operation and support.

Resolved Issues
Jun 7 2018

cPanel and Windows critical patch updates for the month of May 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of May 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in May 2018.
Click here to download  the details of cPanel Patches released in May 2018.

Resolved Issues
Jun 6 2018

Scheduled Maintenance Activity on ZNetLive site, RackNap Admin and Member Panel on Wednesday, 6th June, 2018

This is to inform you that a maintenance activity has been scheduled for ZNetLive site (https://www.znetlive.com/), RackNap Admin Panel and Member Panel (https://manage.znetlive.com) in order to provide you with better support and services.

During this activity, the site, member and admin portals will remain inaccessible.

However, it will not impact any of your services.

Maintenance Window Details :

Activity Date: Wednesday, 6th June, 2018.

Activity Time : 10:00 P.M.  to 12:00 A.M .

We regret any inconvenience caused due to this maintenance.

Keep visiting your announcement section or http://znetlivestatus.com for further updates!

Thank you in anticipation of your co-operation and support.

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