.CA Registry Maintenance Notice: Friday, 11th November, 2016
A maintenance will be carried out by CIRA (.CA) Registry as per the schedule mentioned below:
Maintenance Details:
Date: Friday, 11th November, 2016
Time: 8:30 AM IST to 10:30 AM IST (3:00 AM GMT to 5:00 AM GMT)
Duration: 2 Hours
During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look-ups for .CA domain names.
This outage will not have impact on the resolution/working of your already registered domain names.
Please reach out to the Support Team in case of any queries.
Urgent maintenance activity on lnx7sg-u.securehostdns.com shared server: Friday, 28th October, 2016
This is to notify you that an urgent maintenance activity is going on our server hardware to resolve a faulty disk issue.
Hostname : lnx7sg-u.securehostdns.com
Scheduled Activity Date: Friday, 28th October, 2016
Start Time : 1:00 AM
Expected downtime: 10 to 12 Hours
Important: We have found some disk faulty issue that will require an immediate attention to scan and repair.
Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of the maintenance process. Please do not use our emergency contact numbers during the maintenance, as it will slow down the process.
Thank you for your co-operation and support.
ZNetLive Phone Support Unavailable on Diwali: 30/10/16 8:00 A.M. to 31/10/16 8:00 A.M.
This is to inform you that our phone support system will not be available from Sunday, October 30, 2016, 8:00 A.M. till Monday, October 31, 2016, 8:00 A.M. on the auspicious occasion of Diwali.
During this period, you can contact us through our chat and ticket support system.
Thanking you in anticipation of your patience and support.
Urgent maintenance activity on lnx9.cloudhostdns.net shared server: Wednesday, 26th October, 2016
This is to notify you that an urgent maintenance activity will be carried out on our server hardware to provide you with better performance as per the schedule mentioned below:
Scheduled Activity Date: Wednesday, 26th October, 2016
Scheduled Activity Time: 11:30 P.M. to 3:30 A.M.
Expected downtime: 4 to 6 Hours
Important: We have found some disk faulty issue that will require an immediate attention to scan and repair.
There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard.
Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of the maintenance process. Please do not use our emergency contact numbers during the maintenance, as it will slow down the process.
Please be patient & support us in our endeavor of serving you with better hardware.
Thank you for your co-operation and support.
Emergency: Phone Lines Down
Dear Customer,
Due to interruption in phone line at the ISP end, our phone lines are dead now. As per current update phone lines may take around 2-4 hours to resume it’s services.
During this period, you will not be able to call us.
Though our support is available over chat and tickets.
We regret for the inconvenience caused to you.
Thank you for your patience and cooperation.
Regards,
ZNET Team
Verisign Registry Maintenance Notice: Friday, 18th November, 2016
A maintenance will be carried out by the Verisign Registry as per the schedule mentioned below:
Maintenance Details:
Date: Friday, 18th November, 2016
Time: 4:30 A.M. IST to 6:30 A.M. IST (11:00 P.M. UTC to 1:00 A.M. UTC)
Duration: 2 Hours
During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look-ups for .COM, .NET, .NAME, .JOBS, .CC and .TV domain names.
This outage will have no impact on the resolution/working of your already registered domain names.
Kindly get in touch with our support team in case of any queries.
Migration of lnx7sg-u.securehostdns.com from Wednesday, 19th October, 2016 to Saturday, 22nd October, 2016.
This is to inform you that one of our shared servers- lnx7sg-u.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.
Upgradation Date: Wednesday, 19th October, 2016
Upgradation Time: The migration will start on, Wednesday, 19th October, 2016 at 6:00 PM IST and will be completed by Saturday, 22 October 2016 till 11:00 PM IST.
Upgradation Description: During this activity, we will be migrating your data and sites to a new and powerful server with better hardware.
Expectations from you:
If you are using IP for FTP, Mail & Outlook, then please change it as follows:
69.162.72.179 to 103.35.164.150
If you are using name servers other than nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com for your websites, then please make the following changes in your DNS file:
domain.com A 103.35.164.151
www.domain.com A 103.35.164.151
ftp.domain.com A 103.35.164.151
mail.domain.com A 103.35.164.151
If you are using lnx7sg-u.securehostdns.com name servers (nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com), then you don’t need to change anything.
For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.
nsg1.znetlive.com 103.35.164.152
nsg2.znetlive.com 103.35.164.153
ns98.znetindia.com 103.35.164.152
ns99.znetindia.com 103.35.164.153
Important: There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.
Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.
Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.
Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.
Verisign Registry Maintenance Notice: Friday, 21st October, 2016
A maintenance will be carried out by the Verisign Registry as per the schedule mentioned below:
Maintenance Details:
Date: Friday, 21st October, 2016
Time: 3:30 A.M. IST to 7:30 A.M. IST (10:00 P.M. UTC to 2:00 A.M. UTC)
Duration: 4 Hours
During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look-ups for .COM, .NET, .NAME, .JOBS, .CC and .TV domain names.
This outage will have no impact on the resolution/working of your already registered domain names.
Kindly get in touch with our support team in case of any queries.
Scheduled UPS Maintenance Activity at Mumbai DC from 15th to 16th October 2016
This is to inform you that a UPS maintenance activity has been scheduled at our Mumbai data center. The maintenance schedule is as mentioned below:
Scheduled activity date: 15th Oct – 16th Oct. i.e. Saturday and Sunday.
Scheduled activity time: 9:30 P.M. IST to 5:00 A.M. IST
Important: During this activity, Shared/Reseller servers will not be accessible for 2 to 2:30 hours and you will face complete downtime in this period.
Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.
In case of any queries/doubts, you can also call us at (91) 141 4070666.
Please be patient & support us in our endeavor of serving you with better facilities.
Thank you for your co-operation and support.
Migration of edu.cloudhostdns.net from Sunday, 16th October, 2016 to Tuesday, 18th October, 2016
This is to inform you that one of our shared servers- edu.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.
Upgradation Date: Sunday, 16th October, 2016
Upgradation Time: The migration will start on, Sunday, 16th October, 2016 at 6:00 PM IST and will be completed by Tuesday, 18th October, 2016 till 11:00 PM IST.
Upgradation Description: During this activity, we will be migrating your data and sites to a new and powerful server with better hardware.
Expectations from you:
If you are using IP for FTP, Mail & Outlook, then please change it as follows:
69.162.72.187 to 103.35.164.203
If you are using name servers other than ns5.cloudhostdns.net, ns6.cloudhostdns.net for your websites, then please make the following changes in your DNS file:
domain.com A 103.35.164.204
www.domain.com A 103.35.164.204
ftp.domain.com A 103.35.164.204
mail.domain.com A 103.35.164.204
If you are using edu.cloudhostdns.net name servers (ns5.cloudhostdns.net, ns6.cloudhostdns.net), then you don’t need to change anything.
For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.
ns5.cloudhostdns.net 103.35.164.206
ns6.cloudhostdns.net 103.35.164.207
Important: There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process. Please don’t upload anything on server/website during the migration process.
Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.
Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.
Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.
Migration of wp.cloudhostdns.net from Thursday, 13th October, 2016 to Saturday, 15th October 2016
This is to inform you that one of our shared servers- wp.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.
Upgradation Date: Thursday 13th October, 2016.
Upgradation Time: The migration will start on, Thursday, 13th October, 2016 at 6:00 PM IST and will be completed by Saturday, 15th October 2016 till 11:00 PM IST.
Upgradation Description: During this activity, we will be migrating your data and sites to a new and powerful server with better hardware.
Expectations from you:
If you are using IP for Mail & Outlook, then please change it as: bizmail.yourdomain, (like if your domain is “example.com” then change it as “bizmail.example.com”)
If you are using name servers other than wpns1.cloudhostdns.net, wpns2.cloudhostdns.net for your websites, then please make the following changes in your DNS file:
domain.com A 103.35.164.208
www.domain.com A 103.35.164.208
ftp.domain.com A 103.35.164.208
If you are using wp.cloudhostdns.net name servers (wpns1.cloudhostdns.net, wpns2.cloudhostdns.net), then you don’t need to change anything.
For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.
wpns1.cloudhostdns.net 103.35.164.216
wpns2.cloudhostdns.net 103.35.164.217
Important: There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process. Please don’t upload anything on server/website during the migration process.
Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.
Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.
Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.
.IN Registry Maintenance Notice: Saturday, 15th October, 2016
A maintenance will be carried out by the .IN Registry as per the schedule mentioned below:
Maintenance Details:
Date: Saturday, 15th October, 2016
Time: 8:30 PM IST to 12:30 AM IST (3:00 PM UTC to 7:00 PM UTC)
Duration: 4 Hours
During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look-ups for .IN and .CO.IN domain names.
This outage will not have impact on the resolution/working of your already registered domain names.
Please reach out to the Support Team in case of any queries.
Emergency: DDOS attacks on blynx7.cloudhostdns.net
Dear Customers,
We are getting critical DDOS attacks on our server: blynx7.cloudhostdns.net on port: 80. The severity of this attack is very critical which has left the services un-responsive.
Our tech team is working hard to mitigate this issue as soon as possible but we expect it would take to resolve the issue at least around 4-6 hours.
We regret for the inconvenience caused to you.
Our help desk on phone, chat and tickets are available.
Thanks for showing your patience and cooperation.
ZNET Team.
Migration of lnx25.securehostdns.com from Sunday, 9th Oct, 2016 to Wednesday, 12th Oct, 2016
This is to inform you that one of our shared servers- lnx25.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.
Upgradation Date: Wednesday, 9th October, 2016.
Upgradation Time: The migration will start on, Sunday 9th October, 2016 at 6:00 PM IST and will be completed by Wednesday, 12 October 2016 till 11:00 PM IST.
Upgradation Description: During this activity, we will be migrating your data and sites to a new and powerful server with better hardware.
Expectations from you:
If you are using IP for FTP, Mail & Outlook, then please change it as follows:
64.31.12.10 to 103.35.164.184
If you are using name servers other than ns81.znetindia.com, ns82.znetindia.com, ns98.znetindia.com, ns99.znetindia.com for your websites, then please make the following changes in your DNS file:
domain.com A 103.35.164.185
www.domain.com A 103.35.164.185
ftp.domain.com A 103.35.164.185
mail.domain.com A 103.35.164.185
If you are using lnx25.securehostdns.com name servers (ns81.znetindia.com, ns82.znetindia.com, ns51.znetindia.com, ns52.znetindia.com), then you don’t need to change anything.
For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.
ns81.znetindia.com 103.35.164.184
ns82.znetindia.com 103.35.164.185
ns51.znetindia.com 103.35.164.184
ns52.znetindia.com 103.35.164.185
Important: There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.
Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.
Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.
Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.