Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Oct 17 2016

Migration of lnx7sg-u.securehostdns.com from Wednesday, 19th October, 2016 to Saturday, 22nd October, 2016.

This is to inform you that one of our shared servers- lnx7sg-u.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Wednesday, 19th October, 2016

Upgradation Time: The migration will start on, Wednesday, 19th October, 2016 at 6:00 PM IST and will be completed by Saturday, 22 October 2016 till 11:00 PM IST.

Upgradation Description: During this activity, we will be migrating your data and sites to a new and powerful server with better hardware.

Expectations from you:

If you are using IP for FTP, Mail & Outlook, then please change it as follows:

69.162.72.179 to 103.35.164.150

If you are using name servers other than nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com for your websites, then please make the following changes in your DNS file:

domain.com A  103.35.164.151

www.domain.com A 103.35.164.151

ftp.domain.com A 103.35.164.151

mail.domain.com A 103.35.164.151

If you are using lnx7sg-u.securehostdns.com name servers (nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

nsg1.znetlive.com  103.35.164.152

nsg2.znetlive.com   103.35.164.153

ns98.znetindia.com  103.35.164.152

ns99.znetindia.com   103.35.164.153

Important: There will be no data loss during this process. However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.