This is to inform you that one of our  in India named with: PleskIDC-02 will be upgraded with more RAM in order to provide you with better performance.

Schedule Time: 10:00PM IST

Date: 27/06/2015

Duration of Activity: 30 Mins

Service Interruption: Websites, Mail, FTP, MySQL, DNS services will be down for this server during the event.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the ‘scheduled maintenance’ section to keep you fully informed of the status of this process. Please do not use our emergency contact numbers , as it will slow down our process.

Thank you for your co-operation and support. Looking forward to serve you with superior technology and hardware.

This is to inform you that as per our security policies, we need to update our systems with best security mechanisms and keep our systems updated  up-to-the minute. To this effect, we are employing updated security mechanisms on all our servers and panels. Your member panel- ON, server access, hosting panel access, domain panel access, ftp user, database users, mail users etc. also need to be updated as a part of this security enhancement drive and thus, we request you to please change your member panel and server RDP/SSH login details on priority.

This is for increased security of your account and for the betterment of your website and so, we expect your quick support on this.

Feel free to call our help desk in case you need any further information regarding this, and we would happily assist you with it.

As a part of our maintenance activity to maintain servers, network stability, hardware engineers will be replacing existing PDU device on rack. This will be required to shut down the server. This maintenance will start at 10:00PM IST and is expected to finish within 30 mins.

Below server will be affected.  This task does not affect customer’s data within the server.

Type of Maintenance: Emergency (Un-planned)

Schedule Date: 26.06.2015

Schedule Time: 10:00 PM  IST

Server Affected: 

AircelKarnataka.securehostdns.com

clonefutura.securehostdns.com

comply49co.securehostdns.com

ecomartindia.cloudhostdns.net

inddc.cloudhostdns.net

insintigo3.cloudhostdns.net

madhusudancollege.securehostdns.com

Minacs-U.securehostdns.com

predictlabs.cloudhostdns.net

Sarvadnya-new.securehostdns.com

softelsystems.securehostdns.com

ssmusic.cloudhostdns.net

uday.cloudhostdns.net

Expected Down or interruption Time: 30 Mins

Communication: Our helpdesk is fully staffed and functional on tickets and chat.

Thank you for your co-operation and support. Looking forward to serve you with the superior technology.

The .IN Registry has announced the following downtime.

Maintenance Details:

Date: Saturday, 27th June 2015

Time: 04:30 PM – 08:30 PM (1630 hrs – 2030 hrs) GMT/UTC
          10:00 PM – 02:00 AM (2200 hrs – 0200 hrs) (28 June 2015) IST

Duration: 4 hours

During the above maintenance window, you would not be able to register, renew, transfer or manage .IN domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. However you might face Intermittent Connectivity issues.

Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

This is to inform you that one of our HyperV server in India named with: IndianHyperV-07 will be upgraded with more RAM in order to provide you with better performance.

Affected Servers:

aksai.securehostdns.com
assamnavaratnacoupon.securehostdns.com
bakeers.securehostdns.com
creativedisplay.cloudhostdns.net
dukaandaar.cloudhostdns.net
eduglowtech1.securehostdns.com
EduManag.securehostdns.com
enterclinic.securehostdns.com
farmofbook.securehostdns.com
incedeind.securehostdns.com
infolinksoftware.securehostdns.com
madivada.securehostdns.com
rabona.securehostdns.com
sahulatjkpolice.securehostdns.com
shangarigroup.securehostdns.com
zazva.cloudhostdns.net

Schedule Time: 10:00PM IST

Date: 25/06/2015

Duration of Activity: 30 Mins

Service Interruption: All the affected servers will be shut down during the process.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the ‘scheduled maintenance’ section to keep you fully informed of the status of this process. Please do not use our emergency contact numbers , as it will slow down our process.

Thank you for your co-operation and support. Looking forward to serve you with superior technology and hardware.

As a part of our maintenance activity to maintain servers, network stability and security, hardware engineers will be replacing existing PDU device on rack. This will be required to shut down the server. This maintenance will start at 10:00PM IST and is expected to finish within 30 mins.

Below server will be affected.  This task does not affect customer’s data within the server.

Type of Maintenance: Emergency (Un-planned)

Schedule Date: 24.06.2015

Schedule Time: 10:00 PM  IST

Server Affected: 

adish.cloudhostdns.net

comply49net.securehostdns.com

ds.securehostdns.com

mydegitalsign.securehostdns.com

OVERTURESzoom.securehostdns.com

peopleeasy.securehostdns.com

PrpitservicesZoomIDCIDC.securehostdns.com

vaishno.securehostdns.com

visualsstock.cloudhostdns.net

Expected Down or interruption Time: 30 Mins

Communication: Our helpdesk is fully staffed and functional on tickets and chat.

Thank you for your co-operation and support. Looking forward to serve you with the superior technology.

Update: 10:40 PM:  Activity is done successfully.

This is to inform you that an issue is going on with Microsoft office 365 Services.

Date: Wednesday, 24th June, 2015

User Experience: Affected users are unable to change their password on htps://portal.office365.com. If an administrator creates a new user, that user will be unable to modify their password.

Customer Impact: A few customers are reporting that they are experiencing this issue. Administrators are unable to change passwords for the Customer Management Portal.

Current Status: Engineers are continuing to analyse service logs in order to formulate a remediation plan.

Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Note: We will update you when the issue is resolved.

Update 1: Issue is resolved.

This is to inform you that we are currently facing an attack on OrderBox DNS servers, on account of which the DNS records (A, MX, PTR, etc…) could not be fetched.

Below are the IP addresses which have been null routed due to the attack:

50.23.136.173
50.23.136.174
50.23.75.96
50.23.75.97
50.23.75.44
50.23.75.45
50.23.136.230
50.23.136.229

We are working in co-ordination with the data center to mitigate this attack as soon as possible. Please follow this thread for more information.

Feel free to contact the support team, in case of any further queries or concerns.

This is to inform you that we are getting disk issue on “virlnx3.securehostdns.com” server, due to which there is high disk I/O. We need to run  disk utility on server which will take some time to recover file system.

Expected Downtime: We are expecting 1 to 2 hrs. downtime during which this issue will be resolved.

Activity Date: Monday i.e. 8th June, 2015

Activity Time: 9:00 PM to 10:00 PM

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

We will update you when this issue is resolved.

Thank you for your co-operation and support.

This is to inform you that we have to reboot the Virlnx6 ( Base Machine ) Sever  as the base machine kernel has been updated. This activity is scheduled so that the updated kernel starts working with the file system consistencies (Disk Concerns).

Activity Date: Wednesday i.e. 3rd June, 2015.

Activity Time: 11:30 PM to 12:30 AM(4th June,2015).

During this time period, server will be inaccessible.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Thank you for your co-operation and support.

The CentralNic Registry has announced the following downtime:

Maintenance Details:

Date: Sunday, May 31st, 2015

Time:  11:45 PM – 12:45 AM (June 1st, 2015) (2345 hrs – 0045 hrs) GMT/UTC

           05:15 AM – 06:15 AM (0515 hrs – 0615 hrs) (Monday , June 1st 2015) IST

Duration: 1 Hour

During the above maintenance window, you would not be able to register, renew, transfer, manage or perform Whois lookup for .TLDs under CentralNic Registry.

This outage shall have no impact on the resolution/working of your already registered domain names.

Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

The Verisign Registry has announced the following downtime:

Maintenance Details:

Date: Friday, 29th May 2015

Time: 10:00 PM – 12:00 AM (2200 hrs – 0000 hrs) GMT/UTC
          03:30 AM – 05:30 AM (0330 hrs – 0530 hrs) (Saturday, May 30th 2015) IST

Duration: 2 Hours

During the above maintenance window, you would not be able to register, renew, transfer, manage or perform Whois lookup for .TLDs under Verisign Registry.

This outage shall have no impact on the resolution/working of your already registered domain names.

Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

The .IN Registry has announced the following downtime:

Maintenance Details:

Date: Sunday, May 17th, 2015

Time: (16th May 2015  21:30 – 17th May 2015 01:30) UTC

03:00 AM – 07:00 AM (03:00 hrs – 07:00 hrs) IST

Duration: 4 Hours

During the above maintenance window, you would not be able to register, renew, transfer or manage Whoislookup for .IN domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. However you might face Intermittent Connectivity issues

Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.