Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Feb 15 2023

Scheduled OS change and migration activity of shared server “lnx25.securehostdns.com”

This is to inform our customers that we have scheduled Operating system change and migration activity of our shared server “lnx25.securehostdns.com“. Currently our server has CentOS 7 which will be EOL next year.

Impact server: lnx25.securehostdns.com

Schedule date and time: 16th February 2023 from 6:30 PM IST to 8:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

Resolved Issues
Feb 9 2023

Urgent disk activity in Shared Server “lnxind3.cloudhostdns.net”

This is to inform our customers that we have urgent disk activity in our shared server “lnxind3.cloudhostdns.net“.

Impact server: lnxind3.cloudhostdns.net

Schedule date and time: 9th February 2023 from 7:30 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

Resolved Issues
Feb 8 2023

Security updates for the month of January 2023

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

  • As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of January 2023.
  • Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
  • These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Best practices for server security:

– How to open or close ports using Iptables on Linux?

– How to open or close ports on Windows Firewall?

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in January 2023.

Click here to download the details of Windows Patches released in January 2023

Resolved Issues
Jan 31 2023

Urgent disk activity in Shared Server “lnxind3.cloudhostdns.net”

This is to inform our customers that we have urgent disk activity in our shared server “lnxind3.cloudhostdns.net“.

Impact server: lnxind3.cloudhostdns.net

Schedule date and time: 31st January 2023 from 8:00 PM IST to 11:30PM IST

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

Resolved Issues
Jan 19 2023

Network issue in Reseller Server “Blinux-u.securehostdns.com”

This is to inform our customers that we have network outage issue in our Reseller server “Blinux-u.securehostdns.com“. Our network team are working to resolve the network issue as soon as possible.

Impact server: Blinux-u.securehostdns.com

Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, customers can also call us at (91) 141 4070666.

Resolved Issues
Jan 13 2023

Scheduled Maintenance activity for ZNetLive, RackNap websites, and customer portal: Sunday, 15th Jan 2023

ZNetLive technical team has scheduled a maintenance activity for ZNetLive and RackNap websites and customer portal. In this activity, a Disaster Recovery (DR) drill will be undertaken and it will take 20 minutes to complete. Only our websites and customer portal will be inaccessible during this activity.

IMPORTANT: There will be no impact on our customer websites and services.

Activity date and duration: 9:00 PM to 9:20 PM on 15th Jan 2023.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period.

Customers can get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, call us at (91) 141 4070666.

Resolved Issues
Jan 11 2023

Security updates for the month of December 2022

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

  • As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of December 2022.
  • Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
  • These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Best practices for server security:

– How to open or close ports using Iptables on Linux?

– How to open or close ports on Windows Firewall?

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in December 2022.

Click here to download the details of Windows Patches released in December 2022

Resolved Issues
Dec 13 2022

Security updates for the month of November 2022

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

  • As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of November 2022.
  • Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
  • These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Best practices for server security:

– How to open or close ports using Iptables on Linux?

– How to open or close ports on Windows Firewall?

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in November 2022.

Click here to download the details of Windows Patches released in November 2022

Resolved Issues
Oct 12 2022

Security updates for the month of September 2022

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

  • As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of September 2022.
  • Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
  • These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in September 2022.

Click here to download the details of Windows Patches released in September 2022.

scheduled upgradation activity featured image
Sep 9 2022

Security updates for the month of August 2022

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

  • As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of August 2022.
  • Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
  • These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in August 2022.

Click here to download the details of Windows Patches released in August 2022.

Resolved Issues
Aug 17 2022

Security updates for the month of July 2022

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

  • As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of July 2022.
  • Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
  • These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in July 2022.

Click here to download the details of Windows Patches released in July 2022.

Resolved Issues
Aug 4 2022

Scheduled Maintenance Activity for ZNetLive Website, RackNap Website, and Customer Portal: Sunday, 7th August 2022

ZNetLive technical team has planned to upgrade the ZNetLive production environment. This activity will take around 1 hour and 30 minutes to complete. It should not cause any service disruptions, but it may affect some applications, as mentioned below:

IMPORTANT: There will be no impact on ZNet’s customer websites and services.

Activity Date and Duration: 10:00 PM to 11:30 PM on 7th August 2022.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Customers can get in touch with our support team at support@znetlive.com. In case of any queries/doubts, call us at +91-141-4070666.

scheduled upgradation activity featured image
Jul 8 2022

Security updates for the month of June 2022

In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.

  • As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of June 2022.
  • Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
  • These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.

Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.

Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.

All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.

Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.

Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.

Note:

Click here to download the details of cPanel Patches released in June 2022.

Click here to download the details of Windows Patches released in June 2022.

Resolved Issues
Jul 4 2022

Scheduled Maintenance Activity for ZNetLive, RackNap Websites, and Customer Portals: Friday, 8th July 2022

ZNetLive technical team has scheduled a maintenance activity for ZNetLive and RackNap websites and customer portals. In this activity, a Disaster Recovery (DR) drill will be undertaken, and it will take around 20 minutes to complete. Only our websites and customer portals will remain inaccessible during this activity.

IMPORTANT: There will be no impact on our customer websites and services.

Activity Date and Duration: 11:00 PM to 11:20 PM on 8th July 2022.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period.

Customers can get in touch with our support team at support@znetlive.com.

In case of any queries/doubts, call us at +91-141-4070666.

Pages:1234567...41