Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Feb 27 2015

Afilias TLDs Unavailability Notice: February 28th, 2015

The Afilias TLDs Registry has announced the following downtime:

Maintenance Details:

Date: Saturday, February 28th, 2015

Time: 04:00 PM – 06:00 PM (1600 hrs – 1800 hrs) GMT/UTC

          09:30 PM – 11:30 PM (2130hrs – 2330hrs) IST

Duration: 2 Hours

Purpose: During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform Whois lookup for Afilias TLDs domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Feb 25 2015

Verisign (.CC, .TV, .JOBS, .OOO & .CAREER Registry) maintenance notice: February 26th, 2015

The .CC, .TV, .JOBS, .OOO & .CAREER Registry (Verisign) has announced the following scheduled maintenance:

Maintenance Details:

Date: Thursday, February 26th, 2015

Time: 11:00 PM – 01:00 AM (2300 hrs – 0100 hrs) GMT/UTC

          04:30 AM – 06:30 AM (0430 hrs – 0630 hrs) (Friday, February 27th, 2015) IST

Duration: 2 Hours

Purpose: During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform a Whois lookup for .CC, .TV, .JOBS, .OOO & .CAREER domain names.

This outage shall have no impact on the resolution/working of your already registered domain names.
Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Feb 25 2015

.NZ Registry Unavailability Notice: February 28th, 2015

The .NZ Registry has announced the following downtime:

Maintenance Details:

Date:  Saturday, February 28th, 2015

Time:  06:00 PM – 08:00 PM (1800 hrs – 2000 hrs) GMT/UTC
           11:30 PM – 01:30 PM (Sunday) (2330 hrs – 0130 hrs) IST

Duration: 2 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform Whois lookup for .NZ domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Feb 20 2015

.COM, .NET Unavailability Notice: February 21st, 2015

The .COM, .NET Registry has announced the following downtime:

Maintenance Details:

Date:  Saturday, February 21st, 2015 EST (Sunday, February 22nd, 2015 UTC)

Time:  2000 hrs – 2045 hrs EST (0100 hrs – 0145 hrs UTC)

Duration: 45 Minutes 

Purpose: Routine Maintenance

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform Whois lookup for .COM /.NET domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Feb 11 2015

Migration of Blinux-u.securehostdns.com server on 12th February,2015, starting at 6:00 PM to 19th February, 2015 till 11:00 PM

This is to inform you that one of our shared servers – Blinux-u.securehostdns.com is upgrading with the better hardware in order to provide you better performance & more stable network.

Migration Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Migration Date: Thursday i.e. 12th February 2015.

Migration Time: The migration will start on Thursday i.e. 12th February 2015 at 6:00 PM IST and will be completed on Thursday i.e. 19th February 2015 by 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail and Outlook then please change it as follows:

208.115.218.194 to 63.143.55.82

Important: There will be no data loss in this period, still we request you to please take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

If you are using name servers other than blinux1.securehostdns.com, blinux2.securehostdns.com, blinuxns3.securehostdns.com, blinuxns4.securehostdns.com for your websites then please makes the following changes in your DNS file:

domain.com A 63.143.55.83

www.domain.com A 63.143.55.83

ftp.domain.com A 63.143.55.83

mail.domain.com A 63.143.55.83

If you are using Blinux-u.securehostdns.com name servers (blinux1.securehostdns.com, blinux2.securehostdns.com, blinuxns3.securehostdns.com, blinuxns4.securehostdns.com), then you don’t need to change anything.

For Child Name Servers or Private Name servers: Please modify IPs in your domain panel as we are using new IPs for name server on new server.

blinux1.securehostdns.com   63.143.55.84

blinux2.securehostdns.com   63.143.55.85

blinuxns3.securehostdns.com 63.143.55.84

blinuxns4.securehostdns.com  63.143.55.85

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting downtime of 6-12 hrs.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Jan 30 2015

Migration of blnx3.securehostdns.com server on 31st January, 2015, starting at 6:00 PM to 7th February, 2015 till 11:00 PM

This is to inform you that one of our shared servers- blnx3.securehostdns.com is upgrading with the better hardware in order to provide you better performance and more stable network.

Migration Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Migration Date: Saturday i.e. 31st January 2015.

Migration Time: The migration will start on Saturday i.e. 31st January 2015 at 6:00 PM IST and will be completed on Saturday i.e. 7th February 2015 by 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail and Outlook, then please change it as follows:

63.143.49.242 to 64.31.41.179

Important: There will be no data loss in this period, still we request you to please take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

-If you are using name servers other than blinuxns5.securehostdns.com, blinuxns6.securehostdns.com for your websites then please makes the following changes in your DNS file:

domain.com A  64.31.41.180
www.domain.com A 64.31.41.180
ftp.domain.com A 64.31.41.180
mail.domain.com A 64.31.41.180

-If you are using blnx3.securehostdns.com name servers (blinuxns5.securehostdns.com, blinuxns6.securehostdns.com), then you don’t need to change anything.

-For Child Name Servers or Private Name servers: Please modify IPs in your domain panel as we are using new IPs for name server on new server.

blinuxns5.securehostdns.com  64.31.41.181

blinuxns6.securehostdns.com  64.31.41.182


Expected Downtime:
As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting downtime of 6-12 hrs.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Jan 15 2015

Migration of prelnx-ms.securehostdns.com server on 16th January, 2015, starting at 6:00 PM to 19th January, 2015 till 11:00 PM

This is to inform you that one of our shared servers- prelnx-ms.securehostdns.com is being upgraded with better hardware in order to provide you with improved performance and more stable network.

Migration Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Migration Date: Friday i.e. 16th January 2015.

Migration Time: The migration will start on Friday i.e. 16th January 2015 at 6:00 PM IST and will be completed on Monday i.e. 19 January 2015 by 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail and Outlook, then please change it as follows:

69.162.74.218 to 63.143.47.8

Important: There will be no data loss in this period, still we request you to please take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

-If you are using name servers other than prens1.znetindia.com, prens2.znetindia.com for your websites, then please make the following changes in your DNS file:

domain.com A  63.143.47.9
www.domain.com A 63.143.47.9
ftp.domain.com A 63.143.47.9
mail.domain.com A 63.143.47.9

-If you are using prelnx-ms.securehostdns.com name servers (prens1.znetindia.com, prens2.znetindia.com), then you don’t need to change anything.

-For Child Name Servers or Private Name servers: Please modify IPs in your domain panel as we are using new IPs for name server on the new server.

prens1.znetindia.com  63.143.47.10

prens2.znetindia.com   63.143.47.11

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting a downtime of 6-12 hrs.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Jan 8 2015

Migration of edu.cloudhostdns.net server on 10th January, 2015, starting at 6:00 PM to 12th January, 2015 till 11:00 PM

This is to inform you that one of our shared servers- edu.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Saturday i.e.10th January, 2015.

Upgradation Time: The migration will start on Saturday, 10th January 2015 at 6:00 PM IST and will be completed by Monday, 12th January 2015 till 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail & Outlook, then please change it as follows:

64.31.12.130 to 69.162.72.187

Important: There will be no data loss in this period, but still we request you to take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

If you are using name servers other than ns88.cloudhostdns.net, ns89.cloudhostdns.net for your websites, then please make the following changes in your DNS file:

domain.com A  69.162.72.188

www.domain.com A 69.162.72.188

ftp.domain.com A 69.162.72.188

mail.domain.com A 69.162.72.188

If you are using edu.cloudhostdns.net name servers (ns5.cloudhostdns.net, ns6.cloudhostdns.net), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

ns5.cloudhostdns.net 69.162.72.189

ns6.cloudhostdns.net 69.162.72.190

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

Resolved Issues
Jan 8 2015

Migration of lnx9.cloudhostdns.net server on 10th January, 2015, starting at 6:00 PM to 12th January, 2015 till 11:00 PM

This is to inform you that one of our shared servers- lnx9.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Saturday i.e.10th January, 2015.

Upgradation Time: The migration will start on Saturday, 10th January 2015 at 6:00 PM IST and will be completed by Monday, 12th January 2015 till 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail & Outlook, then please change it as follows:

64.31.2.18 to 63.143.47.2

Important: There will be no data loss in this period, but still we request you to take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

If you are using name servers other than ns88.cloudhostdns.net, ns89.cloudhostdns.net for your websites, then please make the following changes in your DNS file:

domain.com A  63.143.47.3

www.domain.com A 63.143.47.3

ftp.domain.com A 63.143.47.3

mail.domain.com A 63.143.47.3

If you are using lnx9.cloudhostdns.net name servers (ns88.cloudhostdns.net, ns89.cloudhostdns.net), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

ns88.cloudhostdns.net 63.143.47.4

ns89.cloudhostdns.net 63.143.47.5

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Jan 1 2015

Migration of lnx7sg-u.securehostdns.com server on 2nd January, 2015, starting at 6:00 PM to 5th January, 2015 till 11:00 PM

This is to inform you that one of our shared servers- lnx7sg-u.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Friday i.e.2nd January, 2015.

Upgradation Time: The migration will start on Friday, 2nd January 2015 at 6:00 PM IST and will be completed by Monday, 5th January 2015 till 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail & Outlook, then please change it as follows:

216.245.206.162 to 69.162.72.179

Important: There will be no data loss in this period, but still we request you to take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

If you are using name servers other than nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com for your websites, then please make the following changes in your DNS file:

domain.com A  69.162.72.180

www.domain.com A 69.162.72.180

ftp.domain.com A 69.162.72.180

mail.domain.com A 69.162.72.180

If you are using lnx7sg-u.securehostdns.com name servers (nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

nsg1.znetlive.com  69.162.72.181

nsg2.znetlive.com   69.162.72.182

ns98.znetindia.com  69.162.72.181

ns99.znetindia.com   69.162.72.182

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 26 2014

Scheduled Network Maintenance at Indian Data Center on 27th December from 11:00 PM to 1:00 AM

This is to inform you that a scheduled network maintenance activity has been planned for all servers at Indian Data Center.

Activity Date: Saturday, 27th December 2014.

Activity Time: 2 hours, from 11:00 PM – 1:00 AM.

Expected Downtime: Complete network may not go down but you may experience some fluctuations in it during the activity period.

All systems will resume normal operation following the maintenance activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better hardware and network.

Thank you for your co-operation and support.

Resolved Issues
Dec 19 2014

Urgent : VPS server- virlnx6.securehostdns.com to be inaccessible today due to network issues

This is to inform you that VPS server- virlnx6.securehostdns.com will be inaccessible today i.e. 19th Dec, 2014 due to some network issues we are experiencing at our end.

Our technical team has been working since noon to resolve this issue as quickly as possible. We will keep you updated about any changes through znetlivestatus.com.

Note: During this time, our support staff will be fully functional and you can contact us through Tickets and Live Chat.

We sincerely regret any inconvenience and thank you in anticipation of your support.

Resolved Issues
Dec 19 2014

Urgent: VPS server- Hyperv6hop.securehostdns.com to be inaccessible today due to network issues

This is to inform you that VPS server- Hyperv6hop.securehostdns.com will be inaccessible today i.e. 19th Dec, 2014 due to some network issues we are experiencing at our end.

Our technical team has been working since noon to resolve this issue as quickly as possible. We will keep you updated about any changes through znetlivestatus.com.

Note: During this time, our support staff will be fully functional and you can contact us through Tickets and Live Chat.

We sincerely regret any inconvenience and thank you in anticipation of your support.

Resolved Issues
Dec 17 2014

Urgent: Emergency maintenance on Web 14 server today

This is to inform you that an emergency maintenance needs to be performed on Web 14 server today due to OS corruption.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 17th December, 2014.
Services Affected: Websites will be down during this time.
Expected Downtime: Over 2 to 4 Hrs

Thank you for your patience.