This is to inform you that one of our servers – WEBIDC5 is being upgraded with better hardware in order to provide you with better performance and a more stable network.
Upgradation Date: Thursday, 27nd December, 2018
Upgradation Time: The migration will start on Thursday, 27nd December, 2018, at 10:00 PM IST and will complete by Friday, 28nd December, 2018, till 4:00 AM IST.
Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.
Expectations from you:
If you are using our hosting name servers then you should not do any changes from your side.
Note: Clients who pointed their websites via A-records from other DNS servers need to update A-record of websites:
Old Website IP: 126.96.36.199
New Website IP: 188.8.131.52
Database connection String:
MYSQL hostname : WebIdc5.znetlive.com:3309 OR localhost:3309 (In Code)
MSSQL2012 : IDCSQL3.znetlive.com,1234
Mail Server settings :
Email server: mail.yourdomainname or IDCMail3.znetlive.com
Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.
Expected Downtime: 3 – 5 hours.
Communication Plan: Our help-desk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.
Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.