This is to inform our customers about a maintenance activity planned by Acronis team to update the Acronis Cyber Cloud components to the latest version.
During this time, the Backup Console, Files Cloud, DR Cloud, Notary, OB Web Restore, Web Restore, Management Console, Backup and/or Restore operations may become unavailable for up to 2 hours.
Maintenance timeline (GMT +08): 10 September 2020 (09:00 PM) – 11 September 2020 (01:00 AM)
Maintenance timeline (GMT +00): 10 September 2020 (01:00 PM) – 10 September 2020 (05:00 PM)
Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Customers may feel free to get in touch with our support team at [email protected].
In case of any queries/doubts, customers can also call us at (91) 141 4070666.