This is to inform you that one of our shared servers- edu.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.
Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.
Upgradation Date: Saturday, 29th September, 2018.
Upgradation Time: The migration will start on Saturday, 29th September, 2018 at 8:00 PM IST and will complete till 11:30 PM IST.
Expectations from you:
If you are using IP for FTP, Mail & Outlook, then please change it to 220.127.116.11 after migration.
If you are using name servers other than ns5.cloudhostdns.net and ns6.cloudhostdns.net for your websites, then please make the following changes in your DNS file:
domain.com A 18.104.22.168
www.domain.com A 22.214.171.124
ftp.domain.com A 126.96.36.199
mail.domain.com A 188.8.131.52
If you are using edu.cloudhostdns.net name servers (ns5.cloudhostdns.net and ns6.cloudhostdns.net) in your domain, then you don’t need to change anything.
For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.
Note: There will be no data loss during this process, However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.
Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.
Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section on znetlivestatus.com to keep you fully informed of the status of migration process.
Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.