Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Oct 5 2018

Upgradation of lnx7sg-u.securehostdns.com shared server on Saturday, 6th October, 2018

This is to inform you that one of our shared server – lnx7sg-u.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Saturday, 6th October, 2018.

Upgradation Time: The migration will start on Saturday, 6th October, 2018 at 8:00 PM IST and will complete till 11:30 PM IST.

Expectations from you:

If you are using IP for FTP, Mail & Outlook, then please change it to 202.66.174.31 after migration.

If you are using name servers other than nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com and ns99.znetindia.com for your websites, then please make the following changes in your DNS file:

domain.com A  202.66.174.31

www.domain.com A 202.66.174.31

ftp.domain.com A 202.66.174.31

mail.domain.com A 202.66.174.31

If you are using lnx7sg-u.securehostdns.com name servers (nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com and ns99.znetindia.com) in your domain, then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

nsg1.znetlive.com        202.66.174.31

nsg2.znetlive.com        202.66.174.31

ns98.znetindia.com      202.66.174.31

ns99.znetindia.com      202.66.174.31

Note: There will be no data loss during this process, However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section on znetlivestatus.com to keep you fully informed of the status of migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.