We are observing some backend storage connectivity loss due to a connecting switch failure, impacting server’s public accessibility. The team is coordinating with DC/ISP to fix this issue.
Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at firstname.lastname@example.org, in case of any queries/doubts.
Please be patient and support us in our endeavor of serving you with better network facility.
Thank you for your co-operation and support.
Update-1 – It may take 3-5 hours more to fix this issue.
Update-2 – It may take 4-6 hours more to fix this issue.
Update-3 – The issue has been resolved and under monitoring.