Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Jan 8 2015

Migration of lnx9.cloudhostdns.net server on 10th January, 2015, starting at 6:00 PM to 12th January, 2015 till 11:00 PM

This is to inform you that one of our shared servers- lnx9.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Saturday i.e.10th January, 2015.

Upgradation Time: The migration will start on Saturday, 10th January 2015 at 6:00 PM IST and will be completed by Monday, 12th January 2015 till 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail & Outlook, then please change it as follows:

64.31.2.18 to 63.143.47.2

Important: There will be no data loss in this period, but still we request you to take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

If you are using name servers other than ns88.cloudhostdns.net, ns89.cloudhostdns.net for your websites, then please make the following changes in your DNS file:

domain.com A  63.143.47.3

www.domain.com A 63.143.47.3

ftp.domain.com A 63.143.47.3

mail.domain.com A 63.143.47.3

If you are using lnx9.cloudhostdns.net name servers (ns88.cloudhostdns.net, ns89.cloudhostdns.net), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

ns88.cloudhostdns.net 63.143.47.4

ns89.cloudhostdns.net 63.143.47.5

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Jan 1 2015

Migration of lnx7sg-u.securehostdns.com server on 2nd January, 2015, starting at 6:00 PM to 5th January, 2015 till 11:00 PM

This is to inform you that one of our shared servers- lnx7sg-u.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Friday i.e.2nd January, 2015.

Upgradation Time: The migration will start on Friday, 2nd January 2015 at 6:00 PM IST and will be completed by Monday, 5th January 2015 till 11:00 PM IST.

Expectations from you: If you are using IP for FTP, Mail & Outlook, then please change it as follows:

216.245.206.162 to 69.162.72.179

Important: There will be no data loss in this period, but still we request you to take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

If you are using name servers other than nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com for your websites, then please make the following changes in your DNS file:

domain.com A  69.162.72.180

www.domain.com A 69.162.72.180

ftp.domain.com A 69.162.72.180

mail.domain.com A 69.162.72.180

If you are using lnx7sg-u.securehostdns.com name servers (nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com, ns99.znetindia.com), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

nsg1.znetlive.com  69.162.72.181

nsg2.znetlive.com   69.162.72.182

ns98.znetindia.com  69.162.72.181

ns99.znetindia.com   69.162.72.182

Expected Downtime: As such, there will be no downtime for your website and email. But in case of technical issues, we are expecting a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 26 2014

Scheduled Network Maintenance at Indian Data Center on 27th December from 11:00 PM to 1:00 AM

This is to inform you that a scheduled network maintenance activity has been planned for all servers at Indian Data Center.

Activity Date: Saturday, 27th December 2014.

Activity Time: 2 hours, from 11:00 PM – 1:00 AM.

Expected Downtime: Complete network may not go down but you may experience some fluctuations in it during the activity period.

All systems will resume normal operation following the maintenance activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better hardware and network.

Thank you for your co-operation and support.

Resolved Issues
Dec 19 2014

Urgent : VPS server- virlnx6.securehostdns.com to be inaccessible today due to network issues

This is to inform you that VPS server- virlnx6.securehostdns.com will be inaccessible today i.e. 19th Dec, 2014 due to some network issues we are experiencing at our end.

Our technical team has been working since noon to resolve this issue as quickly as possible. We will keep you updated about any changes through znetlivestatus.com.

Note: During this time, our support staff will be fully functional and you can contact us through Tickets and Live Chat.

We sincerely regret any inconvenience and thank you in anticipation of your support.

Resolved Issues
Dec 19 2014

Urgent: VPS server- Hyperv6hop.securehostdns.com to be inaccessible today due to network issues

This is to inform you that VPS server- Hyperv6hop.securehostdns.com will be inaccessible today i.e. 19th Dec, 2014 due to some network issues we are experiencing at our end.

Our technical team has been working since noon to resolve this issue as quickly as possible. We will keep you updated about any changes through znetlivestatus.com.

Note: During this time, our support staff will be fully functional and you can contact us through Tickets and Live Chat.

We sincerely regret any inconvenience and thank you in anticipation of your support.

Resolved Issues
Dec 17 2014

Urgent: Emergency maintenance on Web 14 server today

This is to inform you that an emergency maintenance needs to be performed on Web 14 server today due to OS corruption.

The schedule of the maintenance is as given below:

Maintenance Date: Today i.e. 17th December, 2014.
Services Affected: Websites will be down during this time.
Expected Downtime: Over 2 to 4 Hrs

Thank you for your patience.

Resolved Issues
Dec 13 2014

.COM, .NET Unavailability Notice: December 14, 2014

The .COM, .NET Registry has announced the following downtime:

Maintenance Details

Date: Sunday, December 14, 2014 UTC
Time: 01:00 AM – 01:45 AM (0100 hrs – 0145 hrs) GMT/UTC
Duration: 45 Minutes

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage .COM and .NET domain names with ZNetLive.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Dec 11 2014

.UK Unavailability Notice:December 11, 2014

The UK Registry has announced the following downtime:

Maintenance Details

Date: Tuesday, 11 December 2014
Time: 07:00 PM – 08:00 PM (0700 hrs – 0800 hrs) GMT/UTC
Duration: 1 Hour

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage UK domain names with ZNetLive.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Dec 11 2014

.IN Unavailability Notice: December 11, 2014

The IN Registry has announced the following downtime:

Maintenance Details

Date: Thursday, 11 December 2014
Time: 04:30 PM – 05:30 PM (1630 hrs – 1730 hrs) GMT/UTC
Duration: 1 Hour

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage IN domain names with ZNetLive.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Dec 10 2014

.NAME Unavailability Notice: December 10, 2014

The NAME Registry has announced the following downtime:

Maintenance Details
Date: Wednesday, 10 December 2014
Time: 03:30 PM – 07:30 PM (1530 hrs – 1930 hrs) GMT/UTC
Duration: 4 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage NAME domain names with ZNetLive.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Dec 10 2014

ARI Unavailability Notice: December 10, 2014

The ARI Registry has announced the following downtime:

Maintenance Details

Date: Wednesday, 10 December 2014
Time: 09:00 AM – 13:00 PM (1530 hrs – 1930 hrs) GMT/UTC
Duration: 4 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage ARI domain names with ZNetLive.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Dec 6 2014

Migration of Hyperv6hop.securehostdns.com Server Hardware to New Data Center on 13th Dec, 2014 from 11:59 PM to 4:00 AM CST

This is to inform you that we have scheduled migration of Hyperv6hop.securehostdns.com server hardware to a new data center. This activity has been planned in order to provide your server hardware with improved and advanced facilities at the datacenter.

Migration Date: 13th Dec, 2014 i.e. Saturday.

Migration Time: 11:59 PM to 4:00 AM CST.

Expected Downtime: 4 to 5 hours during which the migration will be completed.

Note: During this time, our support staff will be fully functional and you can contact us through Tickets and Live Chat.

We have done considerable preparation and planning in order to reduce the downtime to a minimum. Further, we will also keep you updated about any changes at znetlivestatus.com.

Looking forward to serve you with the superior technology and hardware.

Resolved Issues
Dec 6 2014

DemandMedia TLDs Unavailability Notice: 8 December 2014

The DemandMedia Registry has announced the following downtime:

Maintenance Details

Date: Monday 8th, December 2014
Time: 06:00 PM – 07:30 PM (1800 hrs – 1930 hrs) GMT/UTC
Duration: 1.5 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage DemandMedia domain names with ZNetLive.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

Resolved Issues
Dec 5 2014

Donuts TLDs Unavailability Notice: 8 December, 2014

The Donuts Registry has announced the following downtime:

Maintenance Details

Date: Monday, 8th December 2014
Time: 10:00 PM – 11:30 PM (2200 hrs – 2330 hrs) GMT/UTC
Duration: 1.5 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage Donuts domain names with ZNetLive.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at support@znetlive.com in case of any queries/doubts.

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