Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
cheduled upgradation activity featured image
Apr 6 2018

cPanel and Windows critical patch updates for the month of March 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of March 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note: 

Click here to download  the details of Windows Patches released in March 2018.

Click here to download  the details of cPanel Patches released in March 2018.

Resolved Issues
Mar 30 2018

Member panel and ZNetLive site to remain inaccessible on Saturday, 31st March, 2018 for financial year end activities.

This is to inform you that we are performing financial year end processes on the system, due to which ZNetLive’s member panel: https://manage.znetlive.com and ZNetLive website: https://www.znetlive.com will not be accessible to you.

However, it will not impact any of your services.

The schedule of the activity is as per the given time frame:

Maintenance Window Details :

Schedule Date: Saturday, 31st March, 2018.

Schedule Time : 10:00 P.M. to 3:00 AM (1st April’18)

We regret any inconvenience caused due to this maintenance.

Resolved Issues
Mar 9 2018

cPanel and Windows critical patch updates for the month of February 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of February 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in February 2018.

Click here to download  the details of cPanel Patches released in February 2018.

Resolved Issues
Feb 9 2018

Scheduled Network Maintenance Activity: Friday, February 9, 2018.

This is to inform you that we have scheduled a network maintenance activity on below mentioned time and date. This maintenance is required to address network fluctuation, so as to provide you with better services.

Scheduled Maintenance Date: Friday, 9th February, 2018

Scheduled Maintenance Time: 11:00 PM to 12:00AM

Expectation from your end : During this maintenance window, there will be no downtime but you may face network fluctuation during the activity. Please do not update anything on the server during the scheduled activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com and via phone & live chat in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

Resolved Issues
Feb 8 2018

cPanel and Windows critical patch updates for the month of January 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of January 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in January 2018.

Click here to download  the details of cPanel Patches released in January 2018.

Resolved Issues
Jan 16 2018

Notice for Scheduled Network Maintenance Activity at Noida DC : Friday,19 January, 2018.

This is to inform you that we have scheduled a network maintenance activity at our Noida Facility on below mentioned time and date. This maintenance is required to add more capacity to our infrastructure and avoid unscheduled breakdown and downtime which will therefore, help us to provide you with better services.

Scheduled Maintenance Date: Friday, 19th January, 2018 to Saturday, 20th January, 2018

Scheduled Maintenance Time: 10:00 PM to 6:00 AM

Expectation from your end : During this maintenance window, there is no complete downtime but you may face network fluctuation during the activity. Please do not update on the server during the scheduled activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com and via phone & live chat in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

Resolved Issues
Jan 10 2018

Scheduled Network Maintenance Activity at Noida DC : Friday,12 January, 2018.

This is to inform you that we have scheduled a network maintenance activity at our Noida Facility on below mentioned time and date. This maintenance is required to add more capacity to our infrastructure and avoid unscheduled breakdown and downtime which will therefore, help us to provide you with better services.

Scheduled Maintenance Date: Friday, 12th January, 2018

Scheduled Maintenance Time: 10:00 PM to 7:00 AM

Expectation from your end : If you have setup any network drive connection between server (VPS/Dedicated Servers) or NAS backup drive(VPS/Dedicated Server) then, please verify its connectivity after completing the activity.

During this maintenance window, there is no complete downtime but you may face network fluctuation during the activity. Please do not update on the server during the scheduled activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

Resolved Issues
Dec 7 2017

cPanel and Windows critical patch updates for the month of November 2017

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of November 2017.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in November 2017.

Click here to download  the details of cPanel Patches released in November 2017.

Resolved Issues
Nov 7 2017

cPanel and Windows critical patch updates for the month of October 2017

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of October 2017.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in October 2017.
Click here to download  the details of cPanel Patches released in October 2017.

Resolved Issues
Oct 5 2017

Urgent Server Maintenance Notice: Thursday, October 5th, 2017

This is to inform you that we are facing OS corruption issue with the INDIANIDC server, due to which server is going down frequently. We are trying to repair server OS that might take some time.

Maintenance Date : Thursday, 5th October 2017

Maintenance Time : 10.00 A.M.

Duration: 4-6 hours

Important: There will be no data loss during this process, but your websites will remain unavailable during this maintenance.

Communication Plan: Our helpdesk will be fully functional and staffed during the activity. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of the maintenance process.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

*********************

Update:1  4:00 PM  –    Due to major corruption on server OS, its not recovered completely.  We are moving services on new server and will take another 2-3 hours.

Update:2  11:00AM  – Migration was completed last night and all services working fine.

Resolved Issues
Sep 7 2017

Scheduled Network Maintenance Activity Notice: Friday, 8th September and Saturday, 9th September 2017

This is to inform you that we are conducting a scheduled network maintenance activity to provide you with better services.

Scheduled Maintenance Date: Friday, 8th September 2017 and,

Saturday, 9th September 2017

Scheduled Maintenance Time: 09:00 PM to 06:00 AM

Expectation from your end : If you have setup any network drive connection between server (VPS/Dedicated Servers) or NAS backup drive(VPS/Dedicated Server) then, please verify its connectivity after completing the activity.

There is no complete downtime but you may face network fluctuation during the activity. Please do not update on the server during the scheduled activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

Resolved Issues
Aug 10 2017

Scheduled maintenance activity at Indian DC-Noida: Friday,11th August, 2017.

This is to inform you that we are conducting a network maintenance activity at our Noida Facility.

Scheduled Maintenance Date: Friday, 11th August, 2017

Scheduled Maintenance Time: 10:00 PM to 12:00 AM

Expectation from your end :  If you have setup any network drive connection between server (VPS/Dedicated Servers) or NAS backup drive(VPS/Dedicated Server) then, please verify its connectivity after completing the activity.

There is no complete downtime but you may face network fluctuation during the activity. Please do not update on the server, during the scheduled activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

Resolved Issues
Jun 28 2017

Scheduled upgradation activity at Indian DC-Noida: Saturday,1st July, 2017.

Warm greetings from ZNetLive!

This is to inform you that we are conducting a firmware upgradation activity for Cloud Storage and network devices at our Noida Facility.

Upgradation Date: Saturday,1st July, 2017.

Upgradation Time: 11:00 P.M. to 5:00 A.M.

There is no complete downtime but you may face network fluctuation during the activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

 

==

Update at 12:19AM 1st July, 2017: Due to hardware failure, we are facing issue in connectivity. So customer services are impacted now. Our engineers are working on this.

Update at 5:00 AM: Servers and services are UP but maintenance is still going on. This won’t seem to impact on services.

Update at 6:00AM :  Maintenance completed.

Resolved Issues
Jun 9 2017

Scheduled Maintenance Activity of ZNetLive site and Member Panel : Friday, 9th June, 2017

This is to inform you that we are going to have a scheduled maintenance activity for ZNetLive site (https://www.znetlive.com/) and Member Panel (https://manage.znetlive.com) in order to provide you with better  support and services.

However, it will not impact any of your services.

The schedule of the activity is as per the given time frame:

Maintenance Window Details :

Scheduled Activity Date : Friday, 9th June, 2017.

Scheduled Activity Time : 10:30 P.M. to 12:30 A.M.

We regret any inconvenience caused due to this maintenance.

Keep visiting announcement section or http://znetlivestatus.com for further updates!

Thank you in anticipation of your co-operation and support.

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