Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
cheduled upgradation activity featured image
Oct 17 2018

Upgradation of lnxind3.cloudhostdns.net shared server on Saturday, 20th October, 2018

This is to inform you that one of our shared servers – lnxind3.cloudhostdns.net is being upgraded with better hardware in order to provide you with improved performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server, with better hardware.

Upgradation Date: Saturday, 20th October, 2018.

Upgradation Time: The upgradation will start on Saturday, 20th October, 2018 at 8:00 PM IST and will be completed by 11:30 PM IST.

Expectations from you: If you are using IP for FTP, Mail & Outlook, then please change it to 202.66.174.32 after migration.

Important: There will be no data loss in this period, but still we request you to take the backup at your end from your cPanel > Files > Backup Wizard.

Please don’t upload anything on server/website during the migration process.

If you are using name servers other than lnxind31.cloudhostdns.net and lnxind32.cloudhostdns.net for your websites, then please make the following changes in your DNS file:

 domain.com A  202.66.174.32

 www.domain.com A 202.66.174.32

 ftp.domain.com A 202.66.174.32

 mail.domain.com A 202.66.174.32

If you are using name servers (lnxind31.cloudhostdns.net and lnxind32.cloudhostdns.net) of our server “lnxind3.cloudhostdns.net” in your domain, then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

 lnxind31.cloudhostdns.net       202.66.174.32

 lnxind32.cloudhostdns.net       202.66.174.32

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the upgradation process. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

Resolved Issues
Oct 5 2018

Upgradation of lnx7sg-u.securehostdns.com shared server on Saturday, 6th October, 2018

This is to inform you that one of our shared server – lnx7sg-u.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Saturday, 6th October, 2018.

Upgradation Time: The migration will start on Saturday, 6th October, 2018 at 8:00 PM IST and will complete till 11:30 PM IST.

Expectations from you:

If you are using IP for FTP, Mail & Outlook, then please change it to 202.66.174.31 after migration.

If you are using name servers other than nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com and ns99.znetindia.com for your websites, then please make the following changes in your DNS file:

domain.com A  202.66.174.31

www.domain.com A 202.66.174.31

ftp.domain.com A 202.66.174.31

mail.domain.com A 202.66.174.31

If you are using lnx7sg-u.securehostdns.com name servers (nsg1.znetlive.com, nsg2.znetlive.com, ns98.znetindia.com and ns99.znetindia.com) in your domain, then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

nsg1.znetlive.com        202.66.174.31

nsg2.znetlive.com        202.66.174.31

ns98.znetindia.com      202.66.174.31

ns99.znetindia.com      202.66.174.31

Note: There will be no data loss during this process, However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section on znetlivestatus.com to keep you fully informed of the status of migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

cheduled upgradation activity featured image
Oct 3 2018

cPanel and Windows critical patch updates for the month of September 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of September 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

Please do not ignore these notifications as they consist of important update alerts. These updates are also a defense against the TCP SYN Flooding Attacks which are patched in updates, only. So we recommend you to get your server updated.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in September 2018.
Click here to download  the details of cPanel Patches released in September 2018.

Resolved Issues
Sep 25 2018

Upgradation of edu.cloudhostdns.net shared server on Saturday, 29th September, 2018

This is to inform you that one of our shared servers- edu.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Saturday, 29th September, 2018.

Upgradation Time: The migration will start on Saturday, 29th September, 2018 at 8:00 PM IST and will complete till 11:30 PM IST.

Expectations from you:

If you are using IP for FTP, Mail & Outlook, then please change it to 202.66.174.30 after migration.

If you are using name servers other than ns5.cloudhostdns.net and ns6.cloudhostdns.net for your websites, then please make the following changes in your DNS file:

domain.com A  202.66.174.30

www.domain.com A 202.66.174.30

ftp.domain.com A 202.66.174.30

mail.domain.com A 202.66.174.30

If you are using edu.cloudhostdns.net name servers (ns5.cloudhostdns.net and ns6.cloudhostdns.net) in your domain, then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

ns5.cloudhostdns.net  202.66.174.30

ns6.cloudhostdns.net   202.66.174.30

Note: There will be no data loss during this process, However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section on znetlivestatus.com to keep you fully informed of the status of migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Sep 25 2018

Upgradation of lnx9.cloudhostdns.net shared server on Friday, 28th September, 2018.

This is to inform you that one of our shared servers- lnx9.cloudhostdns.net is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Description: During this time, we will be migrating the data and sites to a new and powerful server with better hardware.

Upgradation Date: Friday, 28th September, 2018.

Upgradation Time: The migration will start on Friday, 28th September, 2018 at 8:00 PM IST and will complete till 11:30 PM IST.

Expectations from you:

If you are using IP for FTP, Mail & Outlook, then please change it to 202.66.174.22 after migration.

If you are using name servers other than ns88.cloudhostdns.net and ns89.cloudhostdns.net for your websites, then please make the following changes in your DNS file:

domain.com A  202.66.174.22

www.domain.com A 202.66.174.22

ftp.domain.com A 202.66.174.22

mail.domain.com A 202.66.174.22

If you are using lnx9.cloudhostdns.net name servers (ns88.cloudhostdns.net and ns89.cloudhostdns.net) in your domain, then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

ns88.cloudhostdns.net             202.66.174.22

ns89.cloudhostdns.net            202.66.174.22

Note: There will be no data loss during this process, However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section on znetlivestatus.com to keep you fully informed of the status of migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

Update:  Due to some technical issue, we have postponed this activity till next update.

Resolved Issues
Sep 18 2018

Upgradation of shared server on Thursday, September 20th, 2018.

This is to inform you that one of our shared servers- albatross.securehostdns.com is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Thursday, 20th September, 2018.

Upgradation Time: The migration will start on Thursday, 20th September, 2018 at 8:00 PM IST and will complete till 11:30 PM IST.

 Upgradation Description: During this activity, we will be migrating the data and sites to a new and powerful server with better hardware.

Expectations from you:

If you are using IP for FTP, Mail & Outlook, then please change it to as follows:

202.66.174.21, after migration.

If you are using name servers other than ns3.cloudhostdns.net and ns4.cloudhostdns.net for your websites, then please make the following changes in your DNS file:

domain.com  A  202.66.174.21

www.domain.com  A 202.66.174.21

ftp.domain.com A 202.66.174.21

mail.domain.com A 202.66.174.21

If you are using albatross.securehostdns.com name servers (ns3.cloudhostdns.net, ns4.cloudhostdns.net), then you don’t need to change anything.

For Child Name Servers or Private Name servers, please modify IPs in your domain panel as we are using new IPs for name server on new server.

ns3.cloudhostdns.net 202.66.174.21

ns4.cloudhostdns.net 202.66.174.21

Note: There will be no data loss during this process, However, we request you to take the backup at your end from your cPanel > Files > Backup Wizard. Please don’t upload anything on server/website during the migration process.

Expected Downtime: As such, there will be no downtime for your website and email. But in case any technical issue occurs, then there may be a downtime of 6 to 12 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section on znetlivestatus.com to keep you fully informed of the status of migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

Resolved Issues
May 8 2018

cPanel and Windows critical patch updates for the month of April 2018

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of April 2018.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Prevention is always better than cure, so we strongly advise you to take backups to prevent data loss situations and recover your data in the event of data loss or corruption.

Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

ZNetLive is not liable for any damage caused due to any data loss.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in April 2018.
Click here to download  the details of cPanel Patches released in April 2018.

cheduled upgradation activity featured image
Jan 8 2018

Windows security and patch updates for the month of December 2017

As part of their monthly security update releases, Microsoft has released Windows critical patches for the month of December 2017.

This mail is with regards to the newly released security patches by Microsoft for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note: Click here to download  the details of Windows Patches released in December 2017.

Resolved Issues
Oct 6 2017

cPanel and Windows critical patch updates for the month of September 2017

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of September 2017.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in September 2017.
Click here to download  the details of cPanel Patches released in September 2017.

Resolved Issues
Sep 28 2017

Urgent Maintenance Activity Notice : Thursday, 28thSeptember,2017

This is to inform you that we are conducting an urgent maintenance activity, as our base server MB-3 is getting RAID failure issue, due to which servers WEBIDC3,WEBIDC7, BwinDB will get effected.

Please note that all the services related to the above mentioned servers will remain unavailable during this maintenance .

 Activity Time : 1 P.M. onwards on Thursday, 28th September,2017

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

We regret any inconvenience caused due to this maintenance.

Keep visiting http://znetlivestatus.com for further updates!

———————————

Update 1 8:00 PM – Disk again not responding and some corruption in disk.  We are moving services on other server and it may take 6-8 hours.

Update 2 4:00 AM, 29th September 2017 – WebIDC3 and BwinDB server issue fixed and moved on new hardware.

Update 3 8:00 AM, 29th September 2017 – Webidc7 server movement is in progress and will take another 2-3 hours due to slow data copy from corrupted disk.

Update 4 :  Movement completed and all servers and services working fine now.

Resolved Issues
Sep 27 2017

Scheduled maintenance activity at Indian DC-Noida: Thursday, 28th September, 2017.

This is to inform you that we are conducting a network maintenance activity at our Noida Facility.

Scheduled Maintenance Date: Thursday, 28th September, 2017

Scheduled Maintenance Time: 12:00 AM to 2:00 AM

Expectation from your end :  If you have setup any network drive connection between server (VPS/Dedicated Servers) or NAS backup drive(VPS/Dedicated Server) then, please verify its connectivity after completing the activity.

There is no complete downtime but you may face network fluctuation during the activity. Please do not update on the server, during the scheduled activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

 

Resolved Issues
Sep 8 2017

cPanel and Windows critical patch updates for the month of August 2017

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of August 2017.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

Expected Downtime: 30-45 mins

Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note:

Click here to download the details of Windows Patches released in August 2017.
Click here to download the details of cPanel Patches released in August 2017.

Resolved Issues
Aug 8 2017

cPanel and Windows critical patch updates for the month of July 2017

As part of their monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of July 2017.

This mail is with regards to the newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience but, in real they are the best defense against the common viruses, malware or any other security threats prevalent in the online environment.

So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in July 2017.
Click here to download  the details of cPanel Patches released in July 2017.

Resolved Issues
Jul 7 2017

cPanel/Linux and Windows critical patch updates for the month of June 2017

As part of their monthly update releases, Microsoft, cPanel and Plesk have released Windows and Linux critical patches for the month of June 2017.

This mail is with regards to the newly released security patches by Microsoft, Plesk and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 server and Linux server versions.

Although, we have tested all the patches at our end but we humbly request you also, to review at your end.

We understand that security updates are often viewed as inconvenience, but in reality, they are the best defense against common viruses, malware or any other security threats prevalent in the online environment.
So to minimize the risk of exposure or low performance, please perform these updates.

Please test each patch’s compatibility with your business-critical applications and software and provide us with a suitable window to apply the patches.

– Expected Downtime: 30-45 mins

– Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx) downtime on the servers, during the maintenance window provided by you.

To know more, use ZNetLive’s 24×7 Member Panel for immediate resolution.

Important Notice: Our all AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or by purchasing them with us.

This will help you recover your data in the event of data loss or corruption.

For more details, please contact our sales team.

Note:

Click here to download  the details of Windows Patches released in June, 2017.
Click here to download  the details of Linux Patches released in June, 2017.
Click here to download  the details of cPanel/Plesk Patches released in June, 2017.

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