Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Mar 17 2017

Urgent Network Maintenance at DC-Noida: Friday, 17th March, 2017

We are conducting an urgent network maintenance activity for the Noida facility.

Activity Date: Friday, 17 March, 2017

Activity Time: 11:00 P.M. to 11:30 P.M.

There is no complete downtime but you may face network fluctuation during the activity.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with better network facility.

Thank you for your co-operation and support.

Resolved Issues
Nov 7 2015

Scheduled Firewall Maintenance Activity: Saturday, November 07, 2015

Dear Customer,

Warm Greetings from ZNetLive!

This is to inform you that we have scheduled network activity for Firewall firmware upgradation in GPX Datacenter in order to provide you with better services and better performance.

The schedule of the maintenance is as per the given time frame:

Maintenance Window Details :

Maintenance Date : Saturday, November 07, 2015.

Maintenance Time: 11.00 PM to 12.00 A.M. IST

Expectations from you: There would be no full downtime but network will fluctuate during this activity. After the scheduled network activity, all the services will resume as earlier.

Expected Downtime: Maintenance activity is scheduled for only 1 hour but if there is any further change, we will keep you updated through our portal Znetlivestatus.com

Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance and you can contact us through Tickets and Live Chat or email us at support@znetlive.com, in case of any queries. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of maintenance.

Thanks for your co-operation and support. Looking forward to serve you with superior technology.

 

Resolved Issues
Aug 4 2015

Scheduled Maintenance Activity On Indian Datacentre: August 6th,2015

Dear Customer,

Warm Greetings from ZNetLive!

This is to inform you that we are facing network drops within the network. As we cannot hold the same till the weekend so we will have to perform this activity within the production off hours.

Maintenance Description: During this, the network maintenance will be carried out on L3 and L 2 level.

Maintenance Time: Wednesday, Aug 6th, 2015, 12:00 AM to 1:00 AM IST.

Expectations from you: There would be no full downtime but it could be in packets and drops so please don’t upload or download any data during the mentioned time frame.

Expected Downtime: Maintenance activity is scheduled for only 1 hour but if there is any further change, we will keep you updated through our portal Znetlivestatus.com

Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of maintenance.

Thanks for your co-operation and support. Looking forward to serve you with superior technology.

Regards
ZNetLive Support Team
Website: http://www.znetlive.com/
Call: +91-141-4070666 | India Toll FREE: 1-800-102-9638 (ZNET)
Reg. Office: D-10/52, Opp. Chitrakoot Stadium, Chitrakoot, Vaishali Nagar, Jaipur-21 (India)
Texas | Gurgaon | Mumbai | Jaipur

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