Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Dec 28 2016

Rescheduling migration of Resellerplesk10 server from Wednesday,15th February, 2017 to Thursday,16th February, 2017.

This is to inform you that one of our servers- Resellerplesk10  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Tuesday, January 10th, 2017

Upgradation Time: The migration will start on, Tuesday, January 10th, 2017, at 10:00 PM IST and will be completed by Wednesday, January 11th, 2017, till 6 AM IST. 

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –     64.31.63.147, 64.31.63.148

New DNS server IP: –   202.66.173.137, 202.66.173.138

Website IP:

Old IP          :    64.31.63.151

New IP        :    202.66.173.136

Database connection String:

MYSQL hostname  :  resellerPlesk10.securehostdns.com or localhost

MSSQL2012R2       :  Sqlplesk5.securehostdns.com,1533

MSSQL2008R2      :  Sqlplesk4.securehostdns.com,1533

Mail Server settings :

Email server               :         mail.yourdomainname   or   Pleskmail10.securehostdns.com

New IP :  202.66.173.137

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Update 1-

This activity is rescheduled as follows-

New Upgradation Date: Wednesday, 15th February, 2017.

New Upgradation Time: The migration will start on, Wednesday,15th February, 2017, at 09:00 PM IST and will be completed by Thursday,16th February, 2017, till 5AM IST.

 

Resolved Issues
Dec 28 2016

Rescheduling migration of Resellerplesk9-u server from Tuesday,14th February 2017 to Wednesday,15th February 2017.

This is to inform you that one of our servers- Resellerplesk9-u  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Monday, January 9th, 2017

Upgradation Time: The migration will start on, Monday, January 9th, 2017, at 10:00 PM IST and will be completed by Tuesday, January 10th, 2017, till 6 AM IST. 

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –     64.31.41.136, 64.31.41.137

New DNS server IP: –   202.66.173.133, 202.66.173.134

Website IP:

Old IP          :    64.31.41.132

New IP        :    202.66.173.131

Database connection String:

MYSQL hostname  :          resellerPlesk9-u.securehostdns.com or localhost

MSSQL2012R2          :          Sqlplesk5.securehostdns.com,1533

MSSQL2008R2          :          Sqlplesk4.securehostdns.com,1533

Mail Server settings :

Email server               :         mail.yourdomainname   or   Pleskmail9-u.securehostdns.com

New IP :  202.66.173.132

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Update –

This activity is rescheduled as follows:-

New Upgradation Date: Tuesday,14th February 2017.

New Upgradation Time: The migration will start on, Tuesday,14th February, 2017 at 09:00 PM IST and will be completed by Wednesday,15th February, 2017, till 5 AM IST.

 

Resolved Issues
Dec 26 2016

Migration of Web-1 server from Saturday, December 31st, 2016 to Sunday, January 1st, 2017.

This is to inform you that one of our servers- Web-1  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, 31st December, 2016

Upgradation Time: The migration will start on, Saturday, December 31st, 2016, at 11:00 PM IST and will be completed by Sunday, January 1st, 2017, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP:    208.115.242.170

New website IP:   202.66.173.97

Database connection String:

MYSQL4 hostnam     :          mysql.znetindia.net

MYSQL5 hostname   :          mysql.znetindia.net:3307

MSSQL2005               :          sql5.znetindia.net

MSSQL2008               :          sql5.znetindia.net,1434

Mail Server settings :

Email server  :  mail.yourdomainname   or   mail.znetindia.net

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  3 – 5 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 26 2016

Migration of Reselleplesk15 server from Sunday, January 1st, 2017 to Monday, January 2nd, 2017.

This is to inform you that one of our servers- Resellerplesk15  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, January 1st, 2017

Upgradation Time: The migration will start on, Sunday, January 1st, 2017, at 10:00 PM IST and will be completed by Monday, January 2nd, 2017, till 6 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –   208.115.228.248, 208.115.228.249

New DNS server IP: – 202.66.173.102, 202.66.173.103

Website IP:

Old IP          :    216.144.243.40

New IP        :    64.31.8.4

Database connection String:

MYSQL hostname  :  resellerPlesk15.securehostdns.com or localhost

MSSQL2012R2       :  Sqlplesk5.securehostdns.com,1533 

Mail Server settings :

Email server:   mail.yourdomainname   or   Pleskmail15.securehostdns.com

New IP :  202.66.173.102

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 26 2016

Migration of Reselleplesk14 server from Monday, January 2nd, 2017 to Tuesday, January 3rd, 2017.

This is to inform you that one of our servers- Resellerplesk14  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Monday, January 2nd, 2017

Upgradation Time: The migration will start on, Monday, January 2nd, 2017, at 10:00 PM IST and will be completed by Tuesday, January 3rd, 2017, till 6 AM IST. 

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –   208.115.207.122, 208.115.207.123

New DNS server IP: – 202.66.173.107, 202.66.173.108

Website IP:

Old IP          :    208.115.207.121

New IP        :    202.66.173.105

Database connection String:

MYSQL hostname  :  resellerPlesk14.securehostdns.com or localhost

MSSQL2012R2       :          Sqlplesk5.securehostdns.com,1533

MSSQL2008R2      :          Sqlplesk4.securehostdns.com,1533

Mail Server settings :

Email server: mail.yourdomainname   or Pleskmail14.securehostdns.com

New IP :  202.66.173.106

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

—————————-

Update-1  :  Migration process delayed due to some internet connectivity issue.  Migration process has been completed at 11:00 AM and currently DNS records under propagation.

Any changes during migration process will not reflect on new server.

Resolved Issues
Dec 26 2016

Rescheduling migration of database server SQLplesk5 from Sunday,12th February, 2017 to Monday,13th February, 2017.

This is to inform you that one of our servers- SQLplesk5  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Wednesday, 4th January, 2017

Upgradation Time: The migration will start on, Wednesday, January 4th, 2017, at 10:00 PM IST and will be completed by Thursday, January 5th, 2017, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below hostname to connect to your database then you do not need to update anything from your end.

SQL hostname

MSSQL          :          Sqlplesk5.securehostdns.com,1533

Note : If you are using IP address instead of hostname then please update connection string before migration.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

 

Update 1:

Activity is rescheduled as follows:-

New Upgradation Date: Sunday,12th February, 2017.

New Upgradation Time: The migration will start on Sunday,12th February, 2017 at 09:00 PM IST and will be completed by Monday,13th February, 2017, till 5:00 AM IST.

Resolved Issues
Dec 26 2016

Migration of database server SQLplesk4 from Tuesday, January 3rd, 2017 to Wednesday, January 4th, 2017.

This is to inform you that one of our servers- SQLplesk4  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Tuesday, 3rd January, 2017

Upgradation Time: The migration will start on, Tuesday, January 3rd, 2017, at 10:00 PM IST and will be completed by Wednesday, January 4th, 2017, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below hostname to connect to your database then you do not need to update anything from your end.

SQL hostname

MSSQL        :          Sqlplesk4.securehostdns.com,1533 

Note : If you are using IP address instead of hostname then please update connection string before migration.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcement section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 23 2016

Migration of Prewin server from Thursday, December 29th, 2016 to Friday, December 30th, 2016.

This is to inform you that one of our servers- Prewin  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Thursday, 29th December, 2016

Upgradation Time: The migration will start on, Thrusday, December 29th, 2016, at 08:00 PM IST and will be completed by Friday, December 30th, 2016, till 01:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who pointed website via A-records from other DNS servers need to update A-record of Website:

Old Website IP: –   69.162.78.214

New website IP: –  202.66.173.92

Name server IP :

       Old DNS server IP: –   69.162.78.213, 69.162.78.215

       New DNS server IP: –  202.66.173.91, 202.66.173.92

Database connection String:

MSSQL2005              :          SQL05prewin.znetindia.net,1234

MSSQL2008             :          SQL08prewin.znetindia.net,1234

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  3 – 5 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 21 2016

Migration of database server SQLplesk server from Saturday, December 24th, 2016, to Sunday, December 25th, 2016.

This is to inform you that one of our servers- SQLplesk  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, 24th December, 2016

Upgradation Time: The migration will start on, Saturday, December 24th, 2016, at 10:00 PM IST and will be completed by Sunday, December 25th, 2016, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below hostname for connect to your database then you do not need to update anything from your end.

SQL hostname

MSSQL2008R2 : Sqlplesk.securehostdns.com,1533 ; Sqlplesk.securehostdns.com,1433

Note : If you are using IP address instead of hostname then please update connection string before migration.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 21 2016

Migration of Reselleplesk4 server from Saturday, December 24th, 2016, to Sunday, December 25th, 2016.

This is to inform you that one of our servers- Resellerplesk4  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Saturday, 24th December, 2016

Upgradation Time: The migration will start on, Saturday, December 24th, 2016, at 10:00 PM IST and will be completed by Sunday, December 25th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –     208.115.242.176,  208.115.242.177

New DNS server IP: –   202.66.173.79,  202.66.173.80

Website IP:

Old IP          :    208.115.242.173

New IP        :    202.66.173.78

Database connection String:

MYSQL hostname : resellerPlesk4.securehostdns.com or localhost

MSSQL2008R2 : Sqlplesk.securehostdns.com,1533 ; Sqlplesk.securehostdns.com,1433

Mail Server settings :

Email server : mail.yourdomainname or resellermail4.securehostdns.com

New IP :  202.66.173.79

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Update: 2: Due to some technical issues, the migration was un-successful. We have reverted the settings and will share the migration plan in next update.

Update: 3: We have re-scheduled this activity on 30.12.2016 on same time slot.

Re-schedules details are:

Date:  30.12.2016

Time: The migration will start on, Friday, December 30th, 2016, at 10:00 PM IST and will be completed by Saturday, December 31st  2016, till 6:00 AM IST.

Resolved Issues
Dec 21 2016

Migration of Reselleplesk5 server from Sunday, December 25th, 2016, to Monday, December 26th, 2016.

This is to inform you that one of our servers- Resellerplesk5  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, 25th December, 2016

Upgradation Time: The migration will start on, Sunday, December 25th, 2016, at 10:00 PM IST and will be completed by Monday, December 26th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –     208.115.242.185,  208.115.242.186

New DNS server IP: –   202.66.173.84,  202.66.173.85

Website IP:

Old IP          :    208.115.242.183

New IP        :    202.66.173.82

Database connection String:

MYSQL hostname  :  resellerPlesk5.securehostdns.com or localhost

MSSQL2008R2      :  Sqlplesk2.securehostdns.com

Mail Server settings :

Email server : mail.yourdomainname or resellermail5.securehostdns.com

New IP :  202.66.173.83

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 21 2016

Migration of Reselleplesk6 server from Monday, December 26th, 2016, to Tuesday, December 27th, 2016.

This is to inform you that one of our servers- Resellerplesk6  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Monday, 26th December, 2016

Upgradation Time: The migration will start on, Monday, December 26th, 2016, at 10:00 PM IST and will be completed by Tuesday, December 27th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –     208.115.228.253,  208.115.228.254

New DNS server IP: –   202.66.173.87,  202.66.173.88

Website IP:

Old IP          :    208.115.228.253

New IP        :    202.66.173.87

Database connection String:

MYSQL hostname  : resellerPlesk6.securehostdns.com or localhost

MSSQL2008R2      : Sqlplesk2.securehostdns.com

Mail Server settings :

Email server : mail.yourdomainname or   Pleskmail6.securehostdns.com

New IP :  202.66.173.88

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 21 2016

Migration of database server SQLplesk2 from Tuesday, December 27th, 2016, to Wednesday, December 28th, 2016.

This is to inform you that one of our servers- SQLplesk2  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Tuesday, 27th December, 2016

Upgradation Time: The migration will start on, Tuesday, December 27th, 2016, at 10:00 PM IST and will be completed by Wednesday, December 28th, 2016, till 4:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using below hostname for connect to your database then you do not need to update anything from your end.

SQL hostname

MSSQL2008R2 : Sqlplesk2.securehostdns.com

Note : If you are using IP address instead of hostname then please update connection string before migration.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

Resolved Issues
Dec 21 2016

Migration of SharedMail server from Friday, December 23rd, 2016, to Saturday, December 24th, 2016.

This is to inform you that one of our servers- SharedMail is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Friday, 23rd December, 2016

Upgradation Time: The migration will start on, Friday, December 23rd, 2016, at 10:00 PM IST and will be completed by Saturday, December 24th, 2016, till 6:00 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware and IP pool as well as email services will remain inaccessible.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: If you are not using our hosting name servers then you have to update mail server IP in your DNS server when migration starts:

Old Mail server IP:       64.31.61.67

New Mail server IP: –   202.66.173.72

For configure outlook or other email client use : mail.domainname or sharedmail.securehostdns.com

Important: Do not use IP address for configure outlook and other email client.

Expected Downtime:  4 – 6 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

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