We have scheduled network activity for Firewall firmware upgradation in  Indian Datacenter in order to provide you with better services and better performance.

The schedule of the maintenance is as per the given time frame:

Maintenance Window Details : 

Maintenance Date : Saturday, November 21, 2015.

Maintenance Time:  10.00 PM to 11.00 PM IST
Expectations from you: There would be no full downtime but network will fluctuate during this activity. After the scheduled network activity, all the services will resume as earlier.
Expected Downtime: Maintenance activity is scheduled for only 1 hour but if there is any further change, we will keep you updated through our portal Znetlivestatus.com

Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of maintenance.

Thanks for your co-operation and support. Looking forward to serve you with superior technology.

This is to inform you that the Ministry of Finance, Department of Revenue has revised Service Tax Rate from 14% to 14.50%, which has become effective from November 15, 2015.

The revision in the tax rate is to levy SWACHH BHARAT CESS @ 0.5%.

Important-After 15th November, 2015 for any products or services due for renewal or for payment of any new product or order, the service tax of 14.50% will be levied.

In case you have any query, kindly drop a mail to billing@znetlive.com and one of our billing representatives will get in touch with you.

Dear Customer,

Warm Greetings from ZNetLive!

This is to inform you that we have scheduled network activity for Firewall firmware upgradation in GPX Datacenter in order to provide you with better services and better performance.

The schedule of the maintenance is as per the given time frame:

Maintenance Window Details :

Maintenance Date : Saturday, November 07, 2015.

Maintenance Time: 11.00 PM to 12.00 A.M. IST

Expectations from you: There would be no full downtime but network will fluctuate during this activity. After the scheduled network activity, all the services will resume as earlier.

Expected Downtime: Maintenance activity is scheduled for only 1 hour but if there is any further change, we will keep you updated through our portal Znetlivestatus.com

Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance and you can contact us through Tickets and Live Chat or email us at support@znetlive.com, in case of any queries. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of maintenance.

Thanks for your co-operation and support. Looking forward to serve you with superior technology.

Issue: We are getting packet drop issue from ISP end at our India DC. Our DC team is coordinating with ISP to get it resolved.

Expected Down Time: Since this issue is unexpected, we assume that it would take some longer time to resolve this issue. However, we are trying to resolve this issue asap.

Affected Servers: Entire network is affected.

Status: Solved

Support: Our customer support service and technical support service are fully functional at Chat, telephone and tickets.

Update-1: Network is resumed but there are still some packet loss. Hence you may face some slowness issue for now. We are still active on this issue.

Update-2: Network seems stable for now. Still we are monitoring the situation. We will perform an activity in night hours which may take around 30 mins – 45 mins to permanently resolve this issue (Services will be interrupted during the maintenance).

Update-3: Network issue is resolved. We are observing the performance.

Dear customer,

Warm Greetings from ZNetLive!

This is to inform you that we are going to have a scheduled maintenance activity for znetlive.com/manage.znetlive.com sites in order to provide you with better ZNET services and better performance. During this scheduled activity your manage section will not be visible to you. However, it will not impact any of your services.

The schedule of the maintenance is as per the given time frame:

Maintenance Window Details:
Schedule Date: Saturday, October 24, 2015.
Schedule Time : 12.00A.M. to 4.00A.M.
Expected Downtime: 4 hours or lesser.

We regret any inconvenience caused due to this maintenance.

Keep visiting announcement section or znetlivestatus.com for further updates!.

Thank you in anticipation of your co-operation and support.

In case of any queries, please contact us at +91-141-4070666 | India Toll-FREE: 1-800-102-9638 (ZNET)

Regards,
ZNetLive Team
Website: http://www.znetlive.com/
Call: +91-141-4070666 | India Toll FREE: 1-800-102-9638 (ZNET)
Reg. Office: D-10/52, Opp. Chitrakoot Stadium, Chitrakoot, Vaishali Nagar, Jaipur-21 (India)
Mumbai | Jaipur | US

Dear Customer,

Warm Greetings from ZNetLive!

This is to inform you that a scheduled hardware upgradation has been planned for our database server IndianIDC (202.165.152.208) to provide you with better performance & more stable network.

Upgradation Description: During this, we will be changing server hardware as well as IP pool. To this effect database/ftp connectivity will be down but websites will be live during migration.

Upgradation Details:

Schedule Date: Saturday, October 24th, 2015.

Schedule Time: 11:00 PM, IST- 8:00 AM, IST.

Expected downtime: 6 hours or lesser.

Server Name : IndianIDC.

Services which will be affected: Mail and Database services will be down.

Important: All respective IP’s of server will change, but if you are using our provided SQL hostname then no need to modify anything at your end.

“SQL2008 :- mssqlidc.znetindia.net,1234”.

NOTE :-

1. You have to update above connection string in your code in next 48 hours, so that after migration your website application will not be down.

2. Do not create or upload any database between migration time.

3. We do not recommend you to use IP address in database connection instead of our provided hostname.

4. If you are not using our provided name servers and point website through A-records then you need to update A-records of your domains once migration process starts, so after migration, website will start working from new server.

Old website IP : 202.65.152.208

New website IP: 103.247.96.132

During this time, our support staff will be fully functional and you can contact us through Tickets and Live Chat or email us at support@znetlive.com, in case of any queries.

Thanking you in anticipation of your co-operation and support. Looking forward to serve you with the superior technology and hardware.

This is to inform you that znetlive.com and your member panel -ON is undergoing scheduled maintenance activity today. This is to provide you with better performance and fast accessibility. The activity is scheduled as follows:

Activity Date: Today i.e.14th September, 2015.

Activity Time: After 10 P.M.

Expected Downtime: There will be no downtime. Maintenance activity is scheduled for 3 hours but in case of any technical issue, it may extend beyond 3 hours. We will keep posting periodic updates on znetlivestatus.com.

Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com, in case of any queries/doubts.

Please be patient & support us in our endeavor of serving you with updated technologies.

Thank you for your co-operation and support.

Team ZNetLive

The Verisign Registry has announced the following scheduled maintenance for .COM and .NET TLDs:

Maintenance Details:

Date: Sunday, September 27th, 2015

Time: 01:00 AM – 01:45 AM (0100 hrs – 0145 hrs) GMT/UTC

           06:30 AM – 07:15 AM (0630 hrs – 0715 hrs) IST

Duration: 45 Minutes

During the above maintenance window, you would not be able to register, renew, transfer, manage or perform Whois lookup for .COM and .NET TLDs.

This outage shall have no impact on the resolution/working of your already registered domain names.

You can get in touch with our support team at support@znetlive.com in case of any queries.

We are encountering  connectivity issues while connecting to the .CN Registry. Due to this, you may not be able to complete actions that require registry connections, such as: domain name registrations, renewals, transfer, name server modifications, contact modifications etc.

This outage will not have any impact on the resolution / working of your already registered domain names. We are already aware of this and efforts are ongoing to resolve this at the earliest.

You can get in touch with our support team at support@znetlive.com, in case of any queries.

We truly apologize for the inconvenience caused. We request your patience in the meantime.

A maintenance will be carried out for all TLD’s under the Rightside Registry, as per the schedule mentioned below:

Maintenance Details:

Date: Monday, 31st August 2015

Time: 09:30 PM – 11:00 PM (2130 hrs – 2300 hrs) GMT/UTC

           03:00 AM – 04:30 AM (0300 hrs – 0430 hrs) IST (1st September, 2015)

Duration: 1.5 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform Whois lookup for all TLDs under the Rightside Registry.

This outage will have no impact on the resolution/working of your already registered domain names.

Please feel free to contact our support team at support@znetlive.com, in case of any further queries.

The .UK Registry has announced the following downtime:

Maintenance Details:

Date: Thursday, August 6th, 2015

Time: 05:00 PM – 05:30 PM (1700 hrs – 1730 hrs) GMT/UTC
            10:30 PM – 11:00 PM (2230 hrs – 2300 hrs) IST

Duration: 30 minutes

During the above maintenance window, you would not be able to register, renew, transfer, manage or perform .UK domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support team at support@znetlive.com, in case of any queries.

Dear Customer,

Warm Greetings from ZNetLive!

This is to inform you that we are facing network drops within the network. As we cannot hold the same till the weekend so we will have to perform this activity within the production off hours.

Maintenance Description: During this, the network maintenance will be carried out on L3 and L 2 level.

Maintenance Time: Wednesday, Aug 6th, 2015, 12:00 AM to 1:00 AM IST.

Expectations from you: There would be no full downtime but it could be in packets and drops so please don’t upload or download any data during the mentioned time frame.

Expected Downtime: Maintenance activity is scheduled for only 1 hour but if there is any further change, we will keep you updated through our portal Znetlivestatus.com

Communication Plan: Our helpdesk will be fully functional and staffed during the maintenance. We will keep posting periodic updates in the announcements section to keep you fully informed of the status of maintenance.

Thanks for your co-operation and support. Looking forward to serve you with superior technology.

Regards
ZNetLive Support Team
Website: http://www.znetlive.com/
Call: +91-141-4070666 | India Toll FREE: 1-800-102-9638 (ZNET)
Reg. Office: D-10/52, Opp. Chitrakoot Stadium, Chitrakoot, Vaishali Nagar, Jaipur-21 (India)
Texas | Gurgaon | Mumbai | Jaipur

———————————————————————————————————

This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited.

The .IN Registry has announced the following downtime.

Maintenance Details:

Date: Saturday, 18 July 2015

Time: 06:30 PM – 12:30 AM (18:30 hrs – 00:30 hrs) ( 19 July 2015 )GMT/UTC
           12.00 AM – 06:00 AM (00:00 hrs – 06:00 hrs) ( 19 July 2015 ) IST

Duration: 6 hours

During the above maintenance window, you would not be able to register, renew, transfer or manage .IN domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. However you might face Intermittent Connectivity issues

Please feel free to get in touch with our Support team at support@znetlive.com in case of any queries.

This is to bring to your notice that we are receiving RAID alerts in our monitoring system which needs us to check RAID controller and may require to rebuild the disk. It may take some time to resolve this. We regret the inconvenience.

Affected Server: PleskIDC-02

Schedule Time: 12:00 AM

Schedule Date: 01.07.2015

Thank you for your co-operation and support.

Communication: Our chat and ticket support will be fully staffed.