Urgent Maintenance activity for RackNap customer portal: Tuesday, 21st June 2022
ZNetLive technical team has an urgent maintenance activity for customer portal. In this activity, the back end Database server will be undertaken for a reboot and it will take 5 minutes to complete. Only our customer portal will be inaccessible during this activity.
IMPORTANT: There will be no impact on our customer websites and services.
Activity date and duration: 10:00 PM to 10:05 PM on 21st June 2022
Communication Plan: Our helpdesk would be fully staffed & functional during the activity period.
Customers can get in touch with our support team at support@znetlive.com.
In case of any queries/doubts, call us at (91) 141 4070666.
Security updates for the month of May 2022
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of May 2022.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in May 2022.
Click here to download the details of Windows Patches released in May 2022.
ZNetLive Phone Support unavailable on 3 June 2022
Due to emergency maintenance work by the local Internet Service Provider (ISP), our phone support system will remain unavailable on Friday, 3 June 2022, from 7:00 P.M. till 9:00 P.M.
During this time, there will be no impact on customer services. Also, customers can contact us directly through chat or mail us at support@znetlive.com.
We regret any inconvenience caused due to this maintenance.
Security updates for the month of March 2022
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of March 2022.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in March 2022.
Click here to download the details of Windows Patches released in March 2022.
Security updates for the month of February 2022
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of February 2022.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in February 2022.
Click here to download the details of Windows Patches released in February 2022.
Security updates for the month of January 2022
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of January 2022.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in January 2022.
Click here to download the details of Windows Patches released in January 2022.
Urgent maintenance on servers “sharedlinux-new.cloudhostdns.net”
This is to inform our customers that we have an urgent maintenance of our below server due to MySQL service error. During the activity time, the services will become unavailable, our engineers are working towards restoring same.
Impact servers: sharedlinux-new.cloudhostdns.net IP : 202.66.174.238
Communication Plan: Our helpdesk would be fully staffed and functional during the activity period. Please feel free to get in touch with our support team at support@znetlive.com.
In case of any queries/doubts, customers can also call us at (91) 141 4070666.
Scheduled Maintenance activity for ZNetLive, RackNap websites, and customer portal: Friday, 14th Jan 2022
ZNetLive technical team has scheduled a maintenance activity for ZNetLive and RackNap websites and customer portal. In this activity, a Disaster Recovery (DR) drill will be undertaken and it will take 20 minutes to complete. Only our websites and customer portal will be inaccessible during this activity.
IMPORTANT: There will be no impact on our customer websites and services.
Activity date and duration: 9:00 PM to 9:20 PM on 14th Jan 2022.
Communication Plan: Our helpdesk would be fully staffed & functional during the activity period.
Customers can get in touch with our support team at support@znetlive.com.
In case of any queries/doubts, call us at (91) 141 4070666.
Security updates for the month of December 2021
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of December 2021.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in December 2021.
Click here to download the details of Windows Patches released in December 2021.
Security updates for the month of November 2021
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of November 2021.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in November 2021.
Click here to download the details of Windows Patches released in November 2021.
Network Issue at German DC: Monday, 15th November 2021
This is to inform our customers that we are observing network issue in the German DC (Hetzner DC) due to a connecting failure between the German DC and Jio network, impacting the server’s accessibility. Our team is coordinating to fix this issue.
In case, our customers experience any issue in the server, then they need to share their WinMTR results with us. We’ll take appropriate action to fix this ASAP.
Security updates for the month of October 2021
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of October 2021.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in October 2021.
Click here to download the details of Windows Patches released in October 2021.
ZNetLive Phone Support Lines Down
This is to notify our customers that ZNetLive Phone Support lines are down today. Because of this issue, we will not be able to take any incoming phone calls or make outgoing calls to resolve queries via phone. We assure our customers that we will continue to address their support queries via LiveChat and by Support Tickets logged using your control panel.
Most importantly, the services that they have procured from ZNetLive will continue to operate as normal and will not be impacted by this issue.
We apologize for any inconvenience. Thanks for the patience and understanding.
Keep checking ZNetLive Status for any further updates.
Security updates for the month of September 2021
In this notification below, you will see very critical information around security that could affect customer services that they have procured via ZNetLive. Please do not ignore these notifications.
- As part of monthly update releases, Microsoft and cPanel have released Windows and cPanel critical patches for the month of September 2021.
- Newly released security patches by Microsoft and cPanel for the flaws relating to all Windows 2008/2008R2/2012/2012R2 /2016 server versions have been covered.
- These updates are also a defence against the TCP SYN Flooding Attacks which are patched in updates, only. So, we encourage customers to get their system updated.
Although, at ZNetLive we have tested all the patches, we humbly request customers also, to review at their end. We understand that security updates are often viewed as inconvenience but, in real they are the best defence against the common viruses, malware or any other security threats prevalent online.
Customers need to test each patch’s compatibility with business-critical applications and software and provide us with a suitable window to apply the patches.
Expected Downtime: 30-45 mins
Effect of Maintenance: We shall be restarting the servers after the patch update, so there can be 30-45 mins (approx.) downtime on the servers, during the maintenance window provided by the customers. To know more, customers can use ZNetLive’s 24×7 Member Panel for immediate resolution.
All AWS and Azure cloud customers can protect their data with the help of Snapshot backups either on their own or requesting for such assistance from us.
Important Notice: Prevention is always better than cure, so we strongly advise customers to take backups to prevent data loss situations so that they recover their data in the event of data loss or corruption. ZNetLive is not liable for any damage caused due to any data loss.
Customers may perform simulations of a disaster recovery scenario to ensure that they are adequately prepared for the same. ZNetLive offers comprehensive backup and disaster recovery, security solutions to help customers in times of such disasters. For more details, please contact our sales team.
Note:
Click here to download the details of cPanel Patches released in September 2021.
Click here to download the details of Windows Patches released in September 2021.