Real Time Updates About Different Issues at ZNetLive

Real Time Updates About Different Issues at ZNetLive

Live update on service issues and scheduled maintenances at ZNetLive
Resolved Issues
Dec 28 2016

Rescheduling migration of Resellerplesk13 server from Monday,13th February, 2017 to Tuesday,14th February, 2017.

This is to inform you that one of our servers- Resellerplesk13  is being upgraded with better hardware in order to provide you with better performance and a more stable network.

Upgradation Date: Sunday, January 8th, 2017

Upgradation Time: The migration will start on, Sunday, January 8th, 2017, at 10:00 PM IST and will be completed by Monday, January 9th, 2017, till 6 AM IST.

Upgradation Description: During this activity, we will be changing Server hardware as well as IP pool.

Expectations from you:

If you are using our hosting name servers then you should not do any changes from your side.

Note: Clients who are using own child name servers or pointed website via A-records from other DNS servers need to update A-record of Website:

Name server IP :

Old DNS server IP: –     64.31.41.139, 64.31.41.140

New DNS server IP: –   202.66.173.128, 202.66.173.129

Website IP:

Old IP          :    64.31.41.141

New IP        :    202.66.173.127

Database connection String:

MYSQL hostname  :  resellerPlesk13.securehostdns.com or localhost

MSSQL2012R2       :  Sqlplesk5.securehostdns.com,1533

MSSQL2008R2      :  Sqlplesk4.securehostdns.com,1533

Mail Server settings :

Email server             :         mail.yourdomainname   or   Pleskmail13.securehostdns.com

New IP :  202.66.173.128

Important: Do not use IP address in database connection string, FTP or configure outlook and other email client.

Expected Downtime:  6 – 8 hours.

Communication Plan: Our helpdesk will be fully functional and staffed during the migration. We will keep posting periodic updates in the announcements section and on znetlivestatus.com to keep you fully informed of the status of migration process. Please do not use our emergency contact numbers during the migration, as it will slow down the migration process.

Thanking you in anticipation of your co-operation and support in our endeavor of serving you with the best in class services.

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Update-1

We have postponed the migration activity schedule for next two weeks due to Internet connectivity issue at ISP level.
New migration schedule we will share you once ISP Internet speed issue will resolve.

Update-2

Activity is rescheduled as follows:-

New Upgradation Date: Monday, February 13th, 2017

New Upgradation Time: The migration will start on Monday, February 13th, 2017, at 09:00 PM IST and will be completed by Tuesday, February 14th, 2017 till 5 AM IST.