Warm greetings from ZNetLive!
This is to inform you that we are conducting a firmware upgradation activity for Cloud Storage and network devices at our Noida Facility.
Upgradation Date: Saturday,1st July, 2017.
Upgradation Time: 11:00 P.M. to 5:00 A.M.
There is no complete downtime but you may face network fluctuation during the activity.
Communication Plan: Our helpdesk would be fully staffed & functional during the activity period. Please feel free to get in touch with our support team at email@example.com, in case of any queries/doubts.
Please be patient & support us in our endeavor of serving you with better network facility.
Thank you for your co-operation and support.
Update at 12:19AM 1st July, 2017: Due to hardware failure, we are facing issue in connectivity. So customer services are impacted now. Our engineers are working on this.
Update at 5:00 AM: Servers and services are UP but maintenance is still going on. This won’t seem to impact on services.
Update at 6:00AM : Maintenance completed.